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Forum Discussion
Bcole
Mar 04, 2017Aspirant
Bug genie 3.1.12 app will not screen rotate to landscape
The genie 3.1.12 android will not screen rotate from portrait to landscape
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...standard Netgear App problem, applies, to Genie, Up!, ... and Arlo (the latest not on a phone, OK on a Tablet).
- DexterJBNETGEAR Moderator
Hi all,
The bugs have been reported and engineering is already aware. Please try uninstalling and re-installing the app to check if some issues will be resolved. Also, please keep an eye on updates for the app for the fixes.
Regards,
Dexter
Community Team
- BcoleAspirant
Thank you Dexter.
By chance do you know if I will lose my device names and device type setting if I uninstall and Reinstall?
Second is there a release notes or a way to subscribe to a defect so when a correction is released people can be notified or a way to scan through a defects listing based on app version and platform. Hopefully one or both of those might reduce bug repostings.
Thank you,
Billy