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Nazcar's avatar
Nazcar
Follower
May 18, 2017

Can't log in to Genie

CG3000-2STAUS (CG3000v2)

Model / Version: CG3000-2STAUS

Via genie app on my phone, I am not able to login locally or remotely.
Genie
login

7 Replies

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  • Hunter6986's avatar
    Hunter6986
    Aspirant
    May 19, 2017
    Try using the password "password"that's probably the default like mine
    • michaelkenward's avatar
      michaelkenward
      Guru
      May 19, 2017
      Hunter6986 wrote:
      Try using the password "password"that's probably the default like mine

       

      That is to login to the genie's interface to control the Netgear device.

       

      Before you can do that you need to login to the wifi. That will have its own password and "username".

       

       

       

       

  • Mkwebb34's avatar
    Mkwebb34
    Aspirant
    May 23, 2017
    I am trying to log into Genie app interface to control the NetGear router and extender.
  • BUDGETVIDEO4BIZ's avatar
    BUDGETVIDEO4BIZ
    Initiate
    May 23, 2017
    Took 8 tries to register on THIS SITE via Mobile..... bad bad bad design. Now, to the original problem.... sign in fail using Galaxy S6 Android Netgear Genie app.... AFTER PHONE SUCCESSFULLY CONNECTED TO WIFI....The Netgear Genie app inserts "admin" ... no quotes... as the username and no way to change that.... "password".... no quotes does NOT work..... password PRINTED on the router DOES NOT WORK.... password used to establish a Netgear account.... Does NOT WORK...... password used to access local WAN does not work, password to access the broadcast SSID DOES NOT WORK...... And they want to charge $49.99 to support their BADLY DESIGNED APP.... And convoluted user interface..... BS.... Open up ZFree support... and your CUSTOMERS...... Who generate your PAYCHECK.....Will help you solve your PROBLEMS