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Forum Discussion
Genie App on Windows 10 FAIL
Wondering if anyone else has had problems with the latest edition of the Genie app for Windows 10? I have tried it, the installer launches but then I get errors about missing DLL files and a whole sl...
wrote:
Wondering if anyone else has had problems with the latest edition of the Genie app for Windows 10?
Which "latest version" do you have in mind?
Did you download one or did the desktop genie throw it up as an update?
Different devices offer different "latest versions" for download.
By the way, the version flagged up in the release notes for your hardware's version may not agree with the details in the file you retrieve.
For example, the D6400 has release notes for the 2.4.52 / 2.4.32,. The file you get is 2.4.48. This seems to be what you get for various devices.
Netgear has fixed this problem yesterday. It works now whether with direct download or through Netgeargenie app.
They have fixed it but for some reason it keeps shelling out to a CMD shell - reasons unknown.
They may have fixed 1 issue, but created another dozen or two to fix.
I wish they (Netgear) had better quality control before releasing any apps or hardware into the wild (production) because the Genie app is still flaky/flawed all the way around.
When I try looking at the network map on my desktop PC via the Web interface, it shows all devices accounted for (well. mostly) correct with a few unknowns. When I correct them directly via the web interface it keeps them pretty well. If I use the mobile app, all h*ll breaks loose. Devices show up as the wrong types and if you correct them using either the Netgear Up app or the Genie App, it gets worse - you lose everything and for example, my desktop shows as a tablet, my TV is an unknown (even though it was set up correctly via the router directly tieing into the the router web page.
GRUMBLE GRUMBLE GRUMBLE!