MR60 router shows "ghost" MS60 satellite

Nighthawk app "Network Map" shows 4 satellites attached when there are only 3.

The fourth is highlighted in red and does not exist. I suspect it has retained the address of a previous failed satellite that was replaced but can find no way to delete it.

Any suggestions?

Also selecting a satellite that really does exist on Network Map shows zero devices attached when there are, in fact, several.

watkincm1
Dec 21, 2022
One of the RECOMMENDATIONS indicated a Factory reset.
This resolved the issue.
Thanks to FURRYe38 for getting involved. Couldn't find a way to flag post as "Solved".

6 Replies

FURRYe38
Guru
Dec 14, 2022
What Firmware version is currently loaded?

What mobile device are you using?

Please post a screen capture of what you see on the NH app...
- watkincm1
  Tutor
  Dec 14, 2022
  Firmware V 1.1.7.132 (MR60 & 3x MS60)
  iPhone 12 iOS 16.1
  Network Map screenshot attached
  - FURRYe38
    Guru
    Dec 14, 2022
    Does the same thing appear on the MRs web page or just the 3 MS?

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MR60 router shows "ghost" MS60 satellite