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Asmith68's avatar
Asmith68
Aspirant
Jul 23, 2017

Netgear genie R6400 port forwarding V1.0.1.24_1.0.18

I am trying to port forward for Xbox One.  I have read the guide but things are not matching up. THe image shown in the guides does not match up with what I am seeing in my dashboard.  The first image below is from the guides, the 2nd inamge is what I see on my dashboard.

Below is what I see in my dashboard, is there another giude for the changes layout? if not how do I do the port forwarding?

Genie

3 Replies

  • TheEther's avatar
    TheEther
    Guru
    Jul 23, 2017

    The two images are functionally equivalent.  The configuration in the 2nd image is set up for the most common use case, which is to forward external port X to internal port X.  Just enter the port you want to forward in the field that says External Port Range.  Then set Internal IP address to the device that you want to forward the port to. 

    • Asmith68's avatar
      Asmith68
      Aspirant
      Jul 23, 2017

      Thanks for the information.  I did the forwarding but when I check them it tells me they are not open or not reachable.

      • TheEther's avatar
        TheEther
        Guru
        Jul 23, 2017

        There are two common reasons why port forwarding doesn't work.

        1. The router is connected to another router.  Your ISP modem/gateway may have its own built-in router. This is commonly known as "double NAT".  You have to disable the router functions in either the ISP box or your own router.
        2. The device you are forwarding the port to isn't listening.  You need to be running the application (or game in the case of the Xbox) in order for a port tester to return a positive result.