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x_ja_x's avatar
x_ja_x
Follower
Jun 30, 2022

Nighthawk iPhone app can't see R7850, but I can access router on computer browser & iPhone Safari

I have a Nighthawk R7850 router. I recently upgraded to a Spectrum 1G modem. (I had Spectrum's 300 mbps modem and service before the upgrade.) The speed directly from the new modem is 1G. The speed f...
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michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jul 02, 2022
x_ja_x wrote:

I have a Nighthawk R7850 router. I recently upgraded to a Spectrum 1G modem.

 

Does the modem have a model number?

 


*I have the current version of router firmware and the app is up to date.

 

Unfortunately, "current version" does not tell us which one you have. Only the numbers tell us that. You can't rely on the various apps to tell the truth. They may say "No update available" when in reality they have just missed out on new stuff. One poor soul recently turned up here with two-year old firmware that the app still claimed to be the newest.