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Forum Discussion

PSIU's avatar
PSIU
Guide
Feb 18, 2018

R7000 after firmware upgrade, Bedtime function in Circle doesn’t function properly anymore.

I have just updated my Netgear R7000 firmware to V1.0.9.26_10.2.31. I have also enabled the Circle(parental guidance) on my Netgear router with bedtime function turned for my kid. After the firmware upgrade, my kid's profile seems acting very strange, such as it immediately said all the time has been all used up and it keeps saying it has been passed his bedtime. I have recreated my kid's user profile from my iPhone Circle application but still, the bedtime isn't working properly. Can someone help, please? Is this firmware not compatible with Circle on my Netgear router?

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

    • PSIU's avatar
      PSIU
      Guide

      michaelkenwardwrote:

      Did you reset the router to factory settings after the firmware flash?

      New firmware sometimes introduces changes that are not compatible with the old configuration.

      So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.


      Thank you, Michael. In that case, I cannot do a backup and restore on the current setting right?

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        You can try making a backup. But that could bring back whatever the problem was.

         

        Reset. See if it works when you restore the thing. If not, reset it again and don't restore.