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Forum Discussion

felipemotta's avatar
felipemotta
Tutor
Jun 25, 2018

ReadyCLOUD not showing any attached drives in R7000

Hi,    I've got a R7000 router with the latest firmware version (R7000-V1.0.9.32_10.2.34.zip) and my drives aren't shown at ReadyCloud through web interface.  I've already tried everything I co...
Features
Firmware
Troubleshooting
schumaku's avatar
schumaku
Guru - Experienced User
Jul 20, 2018

Could be a volatile or temporary cloud issue - however you seem to experience it for a longer time already, so this is unlikely.

 

Assuming there are no issues with the DNS probably blocking access for some domains, and not being able to see the screenshots yet there are no "crazy" names for the name of the shared folder(s) - just A..Z/a..z/0..9 just to exclude some potential issues?

 

 

felipemotta's avatar
felipemotta
Tutor
Jul 21, 2018

I'm an IT guy and I'm pretty aware that sometimes using special caracters in filenames and folders can be a huge problem. The folders names are really simple, just "Private" and "Public". Not a big deal for a linux based router.

 

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jul 22, 2018

    The screen shots had not be made visible at that time - sorry for the now obsolete questions.

     

    Let me guess the remote administration using the Nighthawk App (why ever only ReadyNAS does allow remote Web admin access over ReadyCloud) is possible?

     

    I fear there is not much the community can help - except that some other R7000 owners would chime in reporting success or failure on seeing and working with the R7000 ReadyCloud shared folders and files. Probably time for a factory reset attempt?

  • felipemotta's avatar
    felipemotta
    Tutor
    Jul 22, 2018

    Hi,

     

    I don't like using these apps for router management and I don't see the relation with my problem, but since you've asked, I tested.

    I downloaded Nighthawk App activated remoted management and it worked. As a matter of fact, it was little glitchy, but worked. The app couldn't do a remote management if I activated this feature trough web interface, however it worked when activated through Nighthawk App. Go figure...

    Also, everytime I update the firmware to latest version, I do a factory reset in order to test ReadyCloud again, but no luck. Everytime, I'm only able to see the drive, but I can't see any shared folder through web browser, only through ReadyCloud App.

     

    PS: Both folders are password protected, but it wasn' supposed to affect (Private - read and write and Public - write only).

     

    Anyway, thanks for the help.

     

    Felipe