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Forum Discussion
nspaine
Dec 04, 2025Tutor
RS500 connected devices list doesn't match nighthawk and home assistant apps
Nighthawk app and Home Assistant app with Netgear integration don't read the full list of connected devices even though the 192.168.1.1 router admin portal shows the full list of connected devices. I...
nspaine
Dec 04, 2025Tutor
I've contacted technical support several times over the past month and restarted phones, reinstalled apps, all of the standard procedures. MAC randomization is turned off on both phones (device MAC only). The problem occurs intermittently. Smart connect is enabled. The phones are Android and iPhone. I do believe this is a firmware issue.