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larryrup's avatar
larryrup
Aspirant
Aug 15, 2016

Unable to log into R7000 router

Hi:  Can use some help.  Current situation is unable to log into router at 192.168.1.1.  Although I was certain I knew the user name and password, I gave up trying and reset the router.  I installated Genie  and this logs in.  I need to add some router table information, and cannot find port forwarding in Genie.  I still cannot access the router by means of a browser (cannot find destination...192.168.1.1, or : http://www.routerlogin.com.

 

So, to recap, before resetting the router to factory defaults, I could not log into the router with a browser or with genie.  After reset, I can log into router with Genie, but not a browser.  I cannot find the port forwarding screen in genie.

 

R7000 firmware 1.0.6.28  Genie v 2.4.26

 

Advice, most appreciated!

 

Larry

Genie

10 Replies

  • Retired_Member's avatar
    Retired_Member
    Aug 15, 2016

    I would delete genie.

    I would push reset until power led flashed

    after it rebooted I would connect wired pc to router and restart pc

     

    That's what I would do.

    • larryrup's avatar
      larryrup
      Aspirant
      Aug 17, 2016

      Thanks for those that replied.

       

      I have two wired pc's attached to the router, a wired smart TV connected and many wireless connections (phones, IPads etc.)  Neither of the two PC's wired can connect via a browser.  I am more perplexed on this condition than I ought to be!  A router needs configuration.  How can something so basic not work?  I see many people have expereinced this condition.  Also, the concept of software to help configure the router (genie) sounds like a good thing, but why would it not be full featured?  No port forwarding section?  

       

      I have not uninstalled genie nore rebooted anything yet.  When I started, I did not have genie installed, but since I could not connect to the router, thought installing it would help.  No such luck.  The 2nd PC that is connected to the router does not have genie installed.  It cannot connect either.

       

      Does that answer the question of what is on the network?

       

      Thanks

       

      Larry

      • TheEther's avatar
        TheEther
        Guru
        Aug 17, 2016

        Are you sure your router's IP address is 192.168.1.1?  This article explains one method for finding out.  Netgear routers will automatically change their IP address if they detect that the LAN and WAN are using the same subnet.