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Forum Discussion
bryansdiego
Aug 25, 2023Aspirant
Can't Turn Remote Management Off - MR60 Mesh Router
If anyone can help I appreciate it. I have the latest firmware. I am just trying to turn off the Remove Management.
When I unselect and then hit Apply it does not save the setting, and turns it back on... Anyone have any suggestions? I have to get it turned off to pass a PCI compliance test. Thanks!
Ok, lets try a Factory reset and setup from scratch.
10 Replies
- jhonibhramAspirant
If you find yourself unable to disable remote management on your MR60 Mesh Router, you can try the following steps:
- Open a web browser and enter the router's IP address to access its settings.
- Log in using your credentials.
- Within the settings interface, locate the section related to remote management.
- Make sure to select the option for turning off or disabling remote management.
- If you encounter persistent issues, it might be helpful to check for any available firmware updates that could resolve the problem.
- Alternatively, seeking assistance from Netgear's support team could provide further guidance in addressing the remote management concern on your MR60 Mesh Router.
- michaelkenwardGuru - Experienced User
You already have the latest firmware, but there have been rare cases where reinstalling the firmware can mend minor errors in it.
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
You could also see if a reset "unsticks" the controls.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
- bryansdiegoAspirant
Wow, thank you so much!!! I will try and first manually redo the firmware, and then if that doesn't allow me to turn off remote management, do a factory reset, correct?
- bryansdiegoAspirant
Thanks again, sadly manually reinstalling the firmware doesn't fix it ;-(
Next I should try just factory reset?
It's so odd I can deselect the option, but when I go to save, it turns it back on.
- FURRYe38Guru - Experienced User
What browser are you using? Try MS Edge or Firefox or Opera.
Be sure to clear out all browser caches before entering the MRs web page.
Definitely try a Factory Reset and setup from scratch. Do not load any saved backups from file.