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Forum Discussion
GhettoSmurf373
Jul 17, 2020Initiate
Chromecast and Mesh Routing issues
If anyone is like me and recently upgraded to the Netgear Nighhawk Whole Home Mesh WiFi 6 (AX1800), you have probably discovered issues with Chromecast. I searched and searched the web and could not find any information other than "AP Isolation issues" and "reset chromecast" over and over.
We found that if the Chromecast is connected to the 'main' router, you can be connected to any satellite and cast to your device. However, if your Chromecast is powered down, and or network resets for any reason, you will be placed to the nearest device. In my case, that was the satellite. We believe the Chromecast locks to the MAC address and cannot associate back to the main router. So once a power cycle happens, even if your phone and Chromecast are connected to same satellite, you will not be able to cast.
The solution (for me and my AX1800, I hope it works for you)
1. Go to your routers home page (typically 192.168.1.1)
2. Select Advanced Settings
3.Select Setup tab
4. Select LAN Setup
5. Scroll down to the "RIP Direction" section
6. Ensure "Both" is selected for "RIP Direction"
7. Select RIP_1 for "RIP Version"
After selecting this, it didn't matter which satellite my Chromecast or my phone was connected to, I was able to cast. Hope this helps someone!
36 Replies
- JECaineTutor
Additional question: so the solution below worked for me temporarily. I believe it worked temporarily because it involved me restarting my router, but when I looked further I realized the issue I was having was larger than just not being able to connect to the chromecast or cast to the google display. Since getting the mesh network I am unable to connect to my Google Display from my android phone at all. If I logoff/on to the wifi I will be able to connect to my google devices temporarily, but it eventually times out and I lose connection and I can't reconnect unless I repeat the process.
Does anyone have any insight
Thanks
JECaine
GhettoSmurf373 wrote:If anyone is like me and recently upgraded to the Netgear Nighhawk Whole Home Mesh WiFi 6 (AX1800), you have probably discovered issues with Chromecast. I searched and searched the web and could not find any information other than "AP Isolation issues" and "reset chromecast" over and over.
We found that if the Chromecast is connected to the 'main' router, you can be connected to any satellite and cast to your device. However, if your Chromecast is powered down, and or network resets for any reason, you will be placed to the nearest device. In my case, that was the satellite. We believe the Chromecast locks to the MAC address and cannot associate back to the main router. So once a power cycle happens, even if your phone and Chromecast are connected to same satellite, you will not be able to cast.The solution (for me and my AX1800, I hope it works for you)
1. Go to your routers home page (typically 192.168.1.1)2. Select Advanced Settings
3.Select Setup tab
4. Select LAN Setup
5. Scroll down to the "RIP Direction" section
6. Ensure "Both" is selected for "RIP Direction"
7. Select RIP_1 for "RIP Version"
After selecting this, it didn't matter which satellite my Chromecast or my phone was connected to, I was able to cast. Hope this helps someone!
- I have the Nighthawk MR62 Bundle (1 MR60 router, 1 MS60 satellite) running firmware V1.0.6.102_2.0.45. I, like everyone else was having issues with my Google casting devices. What ended up working for me was to uncheck "Disable IGMP Proxying". Ever since I did that everything has been running smoothly. I hope this will help someone out there.
- JECaineTutorThank you Rivinence,
I unchecked that setting and I will check it in the morning. I will let you know how it goes.
JC- JECaineTutorThanks again Rivinence, unfortunately this solution didn't fix the problem I'm having. I'm just going to buy myself some MoCA adapters and go wired. Hopefully that fixes the problem
- ndatimbaAspirant
Thank you so much! Didn't only solve my issue with Chromcast, but also my connectivities issues with my Sonos devices. You made my entire family happy :) :) :)
Thank you, thank you, from Montreal, Canada.
- tingestAspirantI cannot begin to thank you for this!!! We kept wondering what went wrong and finally we have found out. You are more helpful than the technical service team for my internet service haha
- TxTalleyAspirant
Also had to factory reset my Chromecast to finalize the resolution. So if it's still failing after your change on the router, factory reset the Chromecast itslef.
Thanks for the post and answer!
I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
- FURRYe38Guru - Experienced User
Instead of waiting for a fix, did you open a support ticket to let NG know about the problem your seeing?
Highly recommended to contact NG support and let them know about this. Reference this forum thread as well.
shaun_s wrote:
I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
Someone on this thread already opened a support ticket:
https://community.netgear.com/t5/Nighthawk-Mesh-System/Devices-on-mk62-mr60-and-ms60-become-invisible-to-each-other/td-p/1922667Nothing happened and the case was closed.
I also described in detail of the problem in this post:
FURRYe38 wrote:Instead of waiting for a fix, did you open a support ticket to let NG know about the problem your seeing?
Highly recommended to contact NG support and let them know about this. Reference this forum thread as well.
shaun_s wrote:I have the MK63 (MR60 router and two MS60 satellites).
I've tried all the suggested solutions but none worked. (It may seem to work for a while but after the devices connect back to their respective satellite, the problem returns.)
I've waited over 8 months for a firmware fix but none of the updates fixed the problem. It's been a waste of time.
Get a refund if you can. Unfortunately, I'm stuck with mine. Very disappointed.
- milkjugAspirant
I tried all of the suggestions in this forum and none worked for me (using MR62 1 base and 1 satellite). What I had to do to set up the chrome device was unplug my satellite and just use the base station wifi. My house it small enough were I get 1 bar from the base in the furthest part of the house. That being said after plugging the satellite back in I do not know if the device is still connected to the base or now the satellite after inital setup. However this inconvenient work around has worked for me and every google device I've had to set up I've had to do this way. 2 nest minis and 1 nest home(the small screen one).
- toftegaardenAspirant
Incredible this is working and also that Netgear don´t fix and focus on this. I have the same problems and the suggestions in this post doesn´t seem to fix it. I will do a complete reinstallation of it when I can and see if that works.
No other updates or fixes for this anyone can share? Thanks
- FURRYe38Guru - Experienced User
What NG router product model# do you have?
toftegaarden wrote:
Incredible this is working and also that Netgear don´t fix and focus on this. I have the same problems and the suggestions in this post doesn´t seem to fix it. I will do a complete reinstallation of it when I can and see if that works.
No other updates or fixes for this anyone can share? Thanks
A new update of the firmware has been released on Nov 11. I have been testing it for the past day. So far so good -- the Chromecast problems seem to be fixed. You can find the downloads here:
https://kb.netgear.com/000064370/MR60-MS60-Firmware-Version-1-1-6-122
The release notes indicated the new firmware fixes issues with AirPlay, but actually the Chromecast issues were also fixed. This probably meant the problem was fundamental and related to general communication between devices. They finally acknowledged and sorted out the problem but it still took well over a year of people complaining.
BTW FURRYe38 ...
DarrenM never ended up replying to my personal message concerning the issue. But I guess the problem somehow got escalated and attention was given. Perhaps you had something to do with it. Thanks.
- OuternationalInitiate
Disable Fast Roaming. See https://www.reddit.com/r/Chromecast/comments/rrix5p/pro_tip_disable_fast_roaming_to_solve_chromecasts/
- FURRYe38Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
shaun_s wrote:
A new update of the firmware has been released on Nov 11. I have been testing it for the past day. So far so good -- the Chromecast problems seem to be fixed. You can find the downloads here:
https://kb.netgear.com/000064370/MR60-MS60-Firmware-Version-1-1-6-122
The release notes indicated the new firmware fixes issues with AirPlay, but actually the Chromecast issues were also fixed. This probably meant the problem was fundamental and related to general communication between devices. They finally acknowledged and sorted out the problem but it still took well over a year of people complaining.
BTW FURRYe38 ...
DarrenM never ended up replying to my personal message concerning the issue. But I guess the problem somehow got escalated and attention was given. Perhaps you had something to do with it. Thanks.