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Forum Discussion
Dano22
Jan 08, 2021Follower
MR60 Mesh and Chromecast
I am wondering if there is going to be a fix for the NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 System (2-Pack) with chromecast compatibilty. From all the forums that I see there is no actualy solution that is working as some people work and others dont.. So I am wondering to see if there are plans in place to have an update to be compatible with Chromecast, seeing how that is a widley used device in the streaming world, or even that it is a known issue to Netgear. If there are no plans or upcoming updates that will address then please let me know so I can just go and return this product.
Thank you
Dan O
25 Replies
- Christian_RNETGEAR Employee Retired
Hello Dan,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- janieflamesAspirantSame issue. I spent 1 hour on the phone with Netgear support. We changed the channels and reinstalled the Chromecast, trying to test it out. By the end of the call, it seemed to work. Later that day, back to same problem. I spent $30 on long distance for the call BC I'm in Canada and the call was to California. I also want to return my product. Very frustrating.
- janieflamesAspirantI can tell you, too, that I have two Chromecasts. The one on the same floor as the router works fine. The one on the upper floor sits within 2 feet of the satellite (both located behind the TV) and doesn't work.
- thart4352Initiate
I have the MR60 Mesh network & a house full of Chromecast devices. I purchased the MR60 system in anticipation of our upcoming fiber installation with the hope of good network performance throughout the home. We have been continually frustrated that our chromecasts over wifi simply do not work on this system. The ONLY time they work is when casting from a PC, or after factory resets and the setup wizard on the chromecast every time we attempt to cast to them. They continually disconnect from the network when using a mobile device... android or IOS over wifi. I am attempting some of the settings I see recommended in this forum (kudos to you all!). However, it would be great if the Netgear forum moderators would take the abundant evidence in these forums and get it to Netgear Dev to correct the issue in an upcoming patch. It should not require all of us calling in spending troubleshooting time with customer service trying to resolve this when it is clearly a known and widespread issue. My generally new chromecasts should work with my brand new MR60 mesh wifi. Ensuring that systems work with common devices is a minimum viable product requirement it would seem.
- MisterIsaakInitiate
ChristianR, is there any awknowledgement from Netgear on this? There's numerous threads reporting the issue. How else can we report the problem and get a response? I've been following these threads for months now and not a single response or fix from Netgear. Ridiculous to say the least when we've all spend hundreds on these mesh setups.
- robertoteInitiate
Dano22 Christian_R is there a fix for this yet? The RIP Version workaround isn't working for me
- I have the Nighthawk MK62 Bundle (1 MR60 router, 1 MS60 satellite) running firmware V1.0.6.102_2.0.45. I, like everyone else was having issues with my Google casting devices. What ended up working for me was to uncheck "Disable IGMP Proxying". Ever since I did that everything has been running smoothly. I hope this will help someone out there.
- GbiddyAspirant
This also worked for me. Thank you!
i did this (disable IGMP processing) and also the RIP direction (both and version = rip_1) - and was able to get one chromecast working, but not another one. Damn netgear !!!
- Upgrade to the latest firmware , that fixed the Chromecast issue and other connectivity issue with my satellite .
- FURRYe38Guru - Experienced User
Any progress on this?
Dano22 wrote:
I am wondering if there is going to be a fix for the NETGEAR - Nighthawk AX1800 Dual-Band Mesh Wi-Fi 6 System (2-Pack) with chromecast compatibilty. From all the forums that I see there is no actualy solution that is working as some people work and others dont.. So I am wondering to see if there are plans in place to have an update to be compatible with Chromecast, seeing how that is a widley used device in the streaming world, or even that it is a known issue to Netgear. If there are no plans or upcoming updates that will address then please let me know so I can just go and return this product.
Thank you
Dan O