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JFMUSIC's avatar
JFMUSIC
Aspirant
Aug 09, 2022

Mr70 Will not give better then 90 Mbps on Hardwire...

I have had an open ticket for weeks with tech support. And had no response to my last six emails.

Has anybody else seen this issue and has there been any fix?

 

Or Am I returning yet again another buggy product?

 

thanks in advance.

18 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What CAT# lan cable are you using? CAT6 is recommended. 

    What is the brand and model# of the ethernet adapter in your PC that your using? 

    Be sure this ethernet adapter is connecting at 1000Mbps to the MR. 

    • JFMUSIC's avatar
      JFMUSIC
      Aspirant

      Hi Thanks

       

      Firmware VersionV1.0.2.26_2.0.53

      For the Record... Wireless is pumping 400+ on a 460 mbps Spectrum.

      So, that means the WAN to the Router and the WIFI Circuit are pumping what one would hope.

       

      Cat 6 Cable

      Apple MacBook pro 2017

       

      I have tried three other routers and all three as expected, pump 400+ on the Hardwired.

       

      Unfortunately they also, failed on WIFI and only pumped 90 ish Mbps on the WIFI.

      So, not the connectivity from the Modem to the Router and not the ISP.

       

      IT IS THE ROUTER.

       

      Unless i am really missing something.

       

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        What is the connection rate seen on the MBPs Hardware tab seen on the ethernet connections networking page in the Networking settings when it's connected to the MR? 

         

         

        Has a factory reset and setup from scratch been performed since last FW update?

        Be sure to not enable Access Controls, Armor, Circle, QoS or Traffic Meter after you reset and setup from scratch. 

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    JFMUSIC Our support team will be trying to contact you about this issue.

     

    Thanks

    DarrenM

    • JFMUSIC's avatar
      JFMUSIC
      Aspirant

      Let me be clear, NO ONE Contacted me about this issue.

      I found out this Morning the case was closed without contacting me or resolving the issue.

      Three different representatives hung up on me this Morning.

       

      Case No: 46287137

      First call Hung up

      Gerald passed me to:

      yamine 30314299  Hung Up

      hamid id 30269040 Hung UP

       

      So far, this is Literally the worst Support experience I have ever had in my entire life!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, Let me pass this on to NG and let see if we can someone to respond correctly.