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Forum Discussion
MR80 crashes/resets several times a day
I've had the MR80 and its two MS80s for over a year, maybe two at least.
I also have two MS60s hanging off of it, all are working as expected, I.E. connectivity.
Since I initially set it up, I've had issues with it sporadically dropping connectivity. Everything would drop connection to the internet, usually requiring a power reset.
This was before I set up the MS60s so I don't believe they are the cause.
Recently it has started to crash/reset a few times a day, but it doesn't seem to be a complete crash which is curious.
I'll be "Surfing" and suddenly I'll have no internet connectivity on my PC. Yet, the satellites still seem to have access to the internet, in that streaming seems to be unaffected while it is resetting itself. I know that it may be running off of buffered data, but the time it takes to fully reset should exhaust the buffer in my opinion.
I am hardwired from my PC to the MR80 so this is not a WIFI issue.
When I lose connectivity, the MR80 has a blinking white light, and the ping I do to verify connectivity works to the MR80 but can't ping the IP address 1.1.1.1
After the blinking white light, I will lose connectivity to the MR80, and it now has a solid amber light.
After a bit, I get a blue light and then I can ping out to the internet.
Logs are useless as it seems they get reset when this happens.
I have it on a UPS and it is not reporting any power losses...
As you can see I'm using the latest firmware and I don't feel I have too many devices connected to cause this to reset like this.
Any help greatly appreciated.
12 Replies
What modem/gateway/ optical network termination (ONT) connects you to the Internet?
Just another user with time on their hands.
michaelkenward wrote:What modem/gateway/ optical network termination (ONT) connects you to the Internet?
Just another user with time on their hands.
I have comcast with their XB7 cable modem wired into the MR80.
the XB7 is a modem/router combo device. Is it in passthrough mode or the MR80 in access point mode? Otherwise you're in a double nat
How big is your home?
That seems like a lot of satellites.
what happens if you power a few of the satellites down?
I know they added compatibility with one of the firmware's for the MS60 and MR80 but later I'd seen a post that they'd removed those compatibilities. So try powering them off and seeing how it works. You might have to downgrade firmwares if you want to keep the compatibility.
plemans wrote:How big is your home?
That seems like a lot of satellites.
what happens if you power a few of the satellites down?
I know they added compatibility with one of the firmware's for the MS60 and MR80 but later I'd seen
a post that they'd removed those compatibilities. So try powering them off and seeing how it works.
You might have to downgrade firmwares if you want to keep the compatibility.
I have a medium-sized house, but my computer is less than 10 feet from the MR80, which I am hardwired directly into.
The satellites never lose connectivity, it just seems that the MR80 crashes or resets for unknown reasons...The MR80 is in one corner of the house, where the cable enters, and the closest satellite is maybe 30 feet at most from the MR80. I get a good signal and throughput to all the satellites...
Medium sized means different things to different income levels. Your medium might be my large. And you can have to much coverage. What sq footage is it?
