Nighthawk MR60 Slow wifi internet speed on Mac

Question

When running speed test, at modem I have 100 down, 20 up. Using the MR60 on WiFi (I'm sitting next to router running V1.0.6.102) it is rare to even get 20 down - usually 15-16. I've made sure the firmware is up to date. I've looked in settings. Nothing helps me to understand the huge drop in speed.

Something else is weird, if I run speedof.me on my Mac, I'll get 15 down & maybe 18 up. On my iphone, same results. When I do a speed test on the Nighthawk app on the iPhone, it is 76 down & 20 up. Then if I use AT&T's app (Smart Home Manager) it shows 100 at the Modem & maybe 26 down/20 up at the device (iPhone or iPad).

Again, all of these tests are done in the LR next to the modem where the router is plugged in.

I'm using a Mac running BigSur 11.1 - but the same results are found on my iPad or iPhone XR running 14.2).

plemans · Answer

what modem/gateway are you using?Also, are you connected to the 2.4ghz or 5ghz?&nbsp;what speeds do you get hardwired into the MR60?

Gatesway · Answer

It is an AT&amp;T modem (UVerse) BGW210-700.I'm connected to 2.4ghz. &nbsp;DOn't know how to change to 5ghz.Have not connected "hard-wired" to the MR60. &nbsp;Did not think I needed to.Thanks for any help!

plemans · Answer

Gatesway&nbsp;wrote:It is an AT&amp;T modem (UVerse) BGW210-700.---which has its own integrated router and can cause issues with double nat.&nbsp;https://kb.netgear.com/30186/What-is-Double-NATI'm connected to 2.4ghz. &nbsp;DOn't know how to change to 5ghz.----it should bandsteer to 5ghz as needed. but if its on 2.4ghz, yours speeds will be slow. 2.4ghz is a slow network and sensitive to interference.&nbsp;Have not connected "hard-wired" to the MR60. &nbsp;Did not think I needed to.----You don't need to but for testing, its a good way to ensure the router is getting full speeds.&nbsp;Thanks for any help!&nbsp;

Gatesway · Answer

Thanks for the reply!&nbsp;First off, I have the WiFi disabled in the AT&amp;T modem/router as it was causing problems.&nbsp;&nbsp;Not sure how to change from 2.4 to 5ghz - but I'd love someone to help with that.&nbsp;Lastly, now the Nighthawk app says there is no WiFi. &nbsp;There is. &nbsp;I'm using it right now. &nbsp;Both satellites are working. The app can't even see the router let alone the satellites.&nbsp;HELP!!! &nbsp;&nbsp;Thanks,&nbsp;JG

Gatesway · Answer

Good morning.&nbsp;First off, the AT&amp;T modem says the connection is up and running fine. &nbsp;I have connectivity with the internet. &nbsp;The MR60 has a blue light (says it is connected and producing wifi). &nbsp;I can see the wifi and use it on my Mac. &nbsp;The NightHawk app says there is no wifi detected. &nbsp;But, the phone is on wifi and is connected to the web.&nbsp;THis AM, I shut down the modem &amp; router and did a restart according to the manual. &nbsp;Started the modem, waited 2 mins. &nbsp;Then plugged in the router, waited till the light was amber. &nbsp;Then tried the Nighthawk app to log in. &nbsp;No wifi detected. &nbsp;But, the phone is!&nbsp;So weird.&nbsp;Lastly, the back bedroom satellite keeps losing its connection. &nbsp;It is hardwired to the MR60. &nbsp;Should I take off the hardwiring? &nbsp;It is about 60' away and has 4 walls of plaster &amp; lath between them.&nbsp;Thanks!

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Nighthawk MR60 Slow wifi internet speed on Mac

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