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Forum Discussion
RaidenOsamu
Oct 12, 2022Guide
Geofilter The rapp is not loaded yet.
The geofilter does not load at all for me and I get this error message. Same as for ping heatmap.
21 Replies
- Netduma-LiamNetDuma Partner
Could you please clarify exactly which router you're using and which firmware version it's currently running?
Could you also please let us know which browser are you accessing the interface from?
Thanks for replying! I was able to get the geofilter to work after reseting the router and installing the firmware again! A new issue that I have now is since I have fiber for my PS5 I get 800 to 900 Mbps through the modem supplied by the ISP but after connecting to the router I get 500 Mbps for download speeds.
- Netduma-FraserNetDuma PartnerAre you testing the speed on the console or on a PC? The console tests can be inaccurate - if you're getting the speed on a PC then the console won't be limited.
Netgear XR1000 and it is on firmware 1.0.0.64_1.0.49
- FURRYe38Guru - Experienced User
I'm able to get to GeoFilter using MS Edge:
Have you factory reset the router and setup from scratch using MS Edge?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?