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TheSpartan's avatar
TheSpartan
Aspirant
Nov 22, 2022

I have been using XR1000 for almost an year

Here are my issues, Firmware is broken. I had waited for firmware updates to get the issues fixed but the issues are still there, for example QOS upload speed limit doesn't work even if I uncheck Upload Share Excess . Bandwidth management for devices doesn't work properly for example if I set the download limit to 175 Mbps, my download speed is 200, sometime later my download speed goes limited to 120 even though I get 200 Mbps on my other devices and those devices have the lowest priority. Custom MAC address don't work.

17 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    How is your DHCP IP address pool range configured? 

    How is wifi Basic and Advanced wireless configured?

    How is QOS and Gaming configurations configured? 

    Screen captures help here.

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.

     

    I don't use QoS generally on my 1Gb line. When I do I set the sliders to 99% since I'm the only one gameing and I game at night when router services are less needed. Seeing some NH app issues with the router and this seems to be a app issue though:

    https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-XR1000-Firmware-Version-1-0-0-64-Released/m-p/2262028/highlight/true#M31282

     

    Otherwise, XR1000 worked well for me. 

     

     

     

    • TheSpartan's avatar
      TheSpartan
      Aspirant

      I have the latest frimware 1.0.0.64 .

       

      my modem is ISP provided, it's a starry modem.

       

      Ip address range looks like this

       

      wifi basic looks like this 

      don't pay attention to 2.4 GHZ, I don't use that.

       

      Advanced WIFI settings look like this

       

      QOS looks like this

      Highest one is the device i want to prioritize.

       

      I did factory reset few times after i installed the latest firmware. I still have the same issues.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I would try channel 40 or 149 on 5Ghz. 

        I would enable Smart Connect and Beamforming as well. 

         

         

  • Are you using PPPoE? If so that issue is resolved in the next version. That sounds like more devices have been added to the network and so Bandwidth Allocation re-adjusts to provide bandwidth to the new devices. Bandwidth Allocation isn't a priority feature, if you want to prioritize devices then use Traffic Prioritization. Can you expand on the MAC issue, what is it you're trying to do and how are you determining it isn't working?
    • TheSpartan's avatar
      TheSpartan
      Aspirant

      I made a video, but the screenshot sums up everything.

       

      Edit: I have attached a screenshot with a different address I used to test it.

      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        ARP will show you the MAC address of the LAN interface on the XR, whereas the MAC address shown in the interface is the MAC address of the WAN interface.