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Netduma_Alex's avatar
Netduma_Alex
NetDuma Partner
Sep 12, 2019
Solved

KNOWN ISSUE: Login problems using latest Chrome version

On the latest version of Chrome (77.0.3865.75) we have identified an issue where users may have trouble logging into their Netgear Nighthawk Pro Gaming router. This affects the XR300, XR450, XR500 and XR700.

 

Instead of asking for a username and password as normal, the router will instead direct you straight to the Password Recovery page.

We are aware of this issue and all relevant parties have been notified, there will be a fix as soon as possible.

 

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For the time being, we recommend that you manage your router using a different browser. We have confirmed that the issue does not affect Firefox or Edge.

 

We apologise for any inconvenience this may cause.

9 Replies

  • Seeing this on my ReadyNAS 204 as well. Running 6.10.2-T49 (Beta 1)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    For people using Chrome v77, other users have said that doing a reboot of the PC fixes how Chrome works with the log in pages. 

    • tkevans's avatar
      tkevans
      Apprentice

      FURRYe38 wrote:

      For people using Chrome v77, other users have said that doing a reboot of the PC fixes how Chrome works with the log in pages. 


      Not here, it doesn't.  (Fedora 30 on both Lenovo T530 laptop and Dell desktop).

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Linux, not sure how that will play out. Others I believe are Windows users.