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Netgear xr1000 high ping under load
I recently purchased the xr1000 gaming router because I thought that was the issue I was having with my connection while playing games on my pc was my old router. While this router has a TON more features than my old one, I am able to try and narrow somethings down. I am not the most tech savvy person and this has been a process for me, but I need someone to help me out, and I'm starting to lean towards it being on my ISP end. After every time I do mess with it though and do a connection test it's the same result, good speed, good ping but horrible Ping under load and I have attached some pics of tests I have done. Also, when I do the test, it says my internet is 540ish download when all I have is 300 so whatever that's about.
When I first purchased the router 3 weeks ago, I plugged it in and checked on MW2 and still had a moderate Nat type, did some research online to open Nat with some port forwarding and such and seemed to work. I live in upstate NY and when i did ping test for the game it showed me areas close to mine with a relatively close ping, and on MW2 it showed my geographical location being Poughkeepsie NY. The next day the internet completely shut off, i called my ISP they reset my modem on their end then said it was on my end so, I reset my router to factory settings to fix it, no idea what happened. But my Nat now goes between moderate and open randomly, my geographical location is now High Falls NY, and the closest ping test area now is Oklahoma.
The pc games still work terribly, today I tried messing with a few things like turning off the Armor protection and opening Nat filtering in Wan settings, no dice and now when I do a pin test the closest, I get is France with a NA next to it. every time i do mess with it i do reboot the router to no avail so if anyone can help me I'm open to anything at this point, thank you.
xr1000 gaming router
firmware version 1.0.0.64_1.0.49
DumaOS version 3.1.1
- Yes a lot better, you were spiking into the 100's before, now it's spiking between 10-20ms so you should notice a big difference. Now just fine tune QoS as much as possible and you'll be good to go.
12 Replies
- The router won't affect the in game location that will be down to your ISP and the routing they're putting you on - this will likely resolve itself after a certain amount of time as long as the modem isn't rebooted. What is the model of the modem/router the XR is connected to? Your Ping Test has quite a lot of spikes and that is to do with the ISP. Ping Under Load can be resolved by experimenting with Congestion Control percentages while set to Always, although it will only be as good as the Ping Test which is a baseline test of your connection.
Ok, yea like I said I'm not too much of a tech person and i figured that the ISP was responsible for the location just thought I'd add it to see if anyone thought it was weird and to help with my case that it is an ISP issue. So the modem is a ARRIS TM1602A and my provider is Spectrum and they are the wooooorrrssst. I did mess with the congestion control a little bit and seemed like the less I made the percentage the worse the ping got but i will run a few tests again at different percentages and share my results, thank you. I also did a speed test with ookla I will share results in case that helps (or doesn't), thanks again
ok so put on always and set scaler to 70% and got A's across the board but is it still very "spikey"?
- That will be down to the ISP then I think, it's hard to determine what can be resolved with QoS when the baseline is that unstable. The Connection Benchmark test uses the Google servers for the Ping tests so it's possible your connection to these tests isn't very good. Follow this guide and use a local website and lets see what baseline you get that way and we can proceed from there https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
Yes, way better.
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