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Forum Discussion
Solved
Night hawk x500 connection to NBN
Hello. I have recently moved into a new property and have had satellite NBN installed. The tech was on site today and indicated that the NBN is installed and receiving data.
I connected my X500 to the NBN box and ran the setup wizard and can not connect to the internet.
I spoke to the ISP and went through their trouble shooting and still nothing.
Having read some of the forums here, it appears that I need to set a few parameters manually on the x500 but can not quite follow them.
Can you please advise what I need to do to get the X500 to talk to the NBN box ?
I connected my X500 to the NBN box and ran the setup wizard and can not connect to the internet.
I spoke to the ISP and went through their trouble shooting and still nothing.
Having read some of the forums here, it appears that I need to set a few parameters manually on the x500 but can not quite follow them.
Can you please advise what I need to do to get the X500 to talk to the NBN box ?
- Problem solved.
I changed the bridge control Settings in the router and it has worked a treat.
All up and running now.
8 Replies
- Do you know if you require anything such as PPPoE, VLAN, DHCP identifiers etc for a connection? If not you may need to ask the ISP about this. Are you connecting direct to the NBN Box or do you have a modem/router provided by them as well?
- Hi there. I’m just connecting straight to the NBN box
The guy at Harvey Norman said that the X500 could just plug straight in.
My ISP provides a username and password which I have entered.
I did a reboot of everything again and tried to re run the setup wizard on the router but it says that I have no internet connection- Go through the setup wizard, skip everything if needed as you won't get a connection until you finish that anyway. Then in Settings > Internet Setup choose no login, then apply, see if you get a connection. If not, select login and enter the details you were given, apply, see if you get a connection.
