NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
t0ny
Mar 21, 2018Apprentice
Nighthawk XR500 USB Control Center not recognizing my printer
Router : Nighthawk XR500 OS : Windows 10 Printer : Samsung ML-2165 I tested the USB ports and they recognize the Flash drives, but when I plug in the printer , there is no light on the router ...
- Apr 04, 2018
NETGEAR confirmed that the ReadySHARE Print feature was mistakenly removed from the XR500 firmware and it will be restored in the next offical firmware release. We just need to sit tight for the next XR500 firmware release.
schumaku
Apr 03, 2018Guru - Experienced User
ErnestTheGreat wrote:The ReadySHARE print feature was removed from XR500 if you look on the FW 2.2.1.10 there is no ReadySHARE print feature it was removed so this is why the USB Control Center is not detecting your printer.
All Netgear resources on the XR500 are still showing ReadyShare Print to USB as a feature - it's part of the (legally binding!) XR500 Product Data Sheet (available via XR500 Documentation) - beyond the ReadyShare Printer Utilities continue to be available on the XR500 Downloads
Netgear can't randomly remove features which were in place - you are breaking the sales contract in many legislations!
ErnestTheGreat
Apr 04, 2018NETGEAR Employee Retired
NETGEAR confirmed that the ReadySHARE Print feature was mistakenly removed from the XR500 firmware and it will be restored in the next offical firmware release. We just need to sit tight for the next XR500 firmware release.
- t0nyApr 05, 2018Apprentice
Have they removed it from XR500 in the latest firmware, because I had the previous firmware and it was the same problem. This is what the USB Control Center looks like. See the picture. It was like that before the update as well. And there was no Printer share option in the Duma settings.Where does it say that they removed it? Someone from support will call me today and if it is indeed a feature that was removed I do not want them to waste their time and mine too , looking for a solution that would be impossible to find. Do you have a link to that notice perhaps?
Thanks