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iamsotorious's avatar
iamsotorious
Aspirant
Feb 21, 2019

Nighthawk XR700 and AT&T Router IP Passthrough

Hello all.

 

I just recently switched to AT&T Fiber and i am using my router via ip passthrough. I have a small issue going on. When i connecto to the internet through my nighthawk XR700 i will get a packet drop that is siginificant enough to lag me in a game. When i take my router out of the AT&T modem / router, and plug straight into the AT&T router i do not experience this. Is there a possible setting that i am missing with th is pass through stuff that might be causing that. 

 

 

26 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    You'll need to contact the ISP and have them help you set up any IP pass thru that the ISP modem/router has. Might ask them if it has DMZ and you could use it's DMZ for the XR router. 

     

    Modem Combo Units:
    Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem. Or Configure IP pass thru if DMZ is not an option on the modem. 


    iamsotorious wrote:

    Hello all.

     

    I just recently switched to AT&T Fiber and i am using my router via ip passthrough. I have a small issue going on. When i connecto to the internet through my nighthawk XR700 i will get a packet drop that is siginificant enough to lag me in a game. When i take my router out of the AT&T modem / router, and plug straight into the AT&T router i do not experience this. Is there a possible setting that i am missing with th is pass through stuff that might be causing that. 

     

     


     

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Great suggestions above, I would see with the other options instead such as DMZ if you still experience the dropped packets.

      Also were you using QoS/Geo-Filter at all?
    • iamsotorious's avatar
      iamsotorious
      Aspirant

       Ok so i been running some tests with pingpliotter 5, and it is the Netgear router being an issue its the actual router losing a packet some how which closes the connection and causing my spikes. I ran multiple test, i ran straight from the at&t router which i played for an hour no problem, I then switched to my old apple router and it had no problem and came back to netgear router and getting those same packet drops. and i am beyond my return policy i had an issue early on with my router not achieving giabit speeds and i did the dumb mistake of not returning this router.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the ISP modem the NG router is connected too?

        This will help us know what modem yoru using and how to direct you. 

         

        You'll need to contact the ISP and have them help you set up any IP pass thru that the ISP modem/router has. Might ask them if it has DMZ and you could use it's DMZ for the XR router. 

         

        Modem Combo Units:
        Couple of options,
        1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
        2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem. Or Configure IP pass thru if DMZ is not an option on the modem. 


        iamsotorious wrote:

         Ok so i been running some tests with pingpliotter 5, and it is the Netgear router being an issue its the actual router losing a packet some how which closes the connection and causing my spikes. I ran multiple test, i ran straight from the at&t router which i played for an hour no problem, I then switched to my old apple router and it had no problem and came back to netgear router and getting those same packet drops. and i am beyond my return policy i had an issue early on with my router not achieving giabit speeds and i did the dumb mistake of not returning this router.


         

    • iamsotorious's avatar
      iamsotorious
      Aspirant

      Mine works behind with IP Passthrough it just drops packets every 10 minutes.  causing me to harder lock stutter in games.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Are you able to try without IP Passthrough to see if you get the same packet loss?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Does this modem have a DMZ option? I would try that with out IP Pass Thru if possible


    iamsotorious wrote:

    Hello all.

     

    I just recently switched to AT&T Fiber and i am using my router via ip passthrough. I have a small issue going on. When i connecto to the internet through my nighthawk XR700 i will get a packet drop that is siginificant enough to lag me in a game. When i take my router out of the AT&T modem / router, and plug straight into the AT&T router i do not experience this. Is there a possible setting that i am missing with th is pass through stuff that might be causing that.