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Forum Discussion
heroxoot
Aug 06, 2019Apprentice
Ping assist doesn't work.
I turned on Ping assist, set it to 60, and it still lets peers connect to me that are well above this threshold. What gives?
40 Replies
- heroxootApprentice
To help people understand, i made my geofilter super tiny so most everyone is outside, and yet it lets people and servers connect to me that are well above my set 60ms.
- Netduma_AlexNetDuma Partner
Try downgrading to the original fiwmare: https://kb.netgear.com/000053241/XR500-Firmware-Version-2-0-0-28
And then upgrading again: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40
This will uninstall and reinstall Ping Assist and hopefully fix the issue.
- heroxootApprentice
Still not working. I installed the previous FW which removed Ping Assist. Reinstalled 2.3.2.40 and did a factory reset. Everything else that I had malfunction with now seems to be working properly, yet ping assist just let someone in france with a ping of 90 connect to me while my assist is set to 60. Pretty sure my circle over a 3rd of the US does not reach France.