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UTLEYM's avatar
UTLEYM
Aspirant
Mar 10, 2021

Router keep dropping LAN connection with XBOX series X

For whatever reason, this router keeps dropping LAN connection. I have 1 gig internet. I have no idea what is going on.

12 Replies

  • Sorry to hear this!

     

    It is just with the Series X? No other devices are losing connection? Do you have access to the interface when the drops occur?

    • jonbusinessacct's avatar
      jonbusinessacct
      Aspirant

      This was plauging me for several months and I found it was Netgear's security software.  10x speed improvements once these fixes were enabled.

       

      Advanced Setup

      Disable QOS

      Disable Port Scanning and DOS Protections

      Respond to Ping on Internet Port

      Disable IGMP Proxying

      Disable SIP ALG

      • UTLEYM's avatar
        UTLEYM
        Aspirant
        This didn’t work. Thank you for the recommendation though!
    • UTLEYM's avatar
      UTLEYM
      Aspirant
      No my wife was having issues this morning as well. I just bought this thing. One thing I did notice is that the white blinking LED will turn amber?
    • UTLEYM's avatar
      UTLEYM
      Aspirant
      Additionally when I open the interface I get a huge question mark in the middle and I can’t change settings.
      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Do you get that question mark when you try to access the interface during a drop or is it all the time? What firmware version are you currently running?