NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stijnmeijer's avatar
stijnmeijer
Aspirant
Jun 02, 2018

Slow WIFi speed

Dear Community,

 

I have the NetGear XR500 gaming version but there is some problem with my internet range and upload speed.

 

speedtest result: http://www.speedtest.net/result/7361170157

Ranger is very bad and the upload speed is terrible any solutions here?

 

Tried following:

Upgrading and factory reset - works since its a bit faster.

 

Thanks for reading!

3 Replies

  • What are the speeds you are expecting? It is likely you have QoS enabled which limits your speed to ensure no local congestion. For range I’d suggest disabling smart connect, then you can connect to 5Ghz which has increased range.
    • stijnmeijer's avatar
      stijnmeijer
      Aspirant
      Everything works fine even the upload speed when i’m connecting wireless to the 5G network but when the LAN cable is plugged in the upload speed slows down.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        That sounds almost exclusively like the LAN cable is the issue, do you have another one that you can use to see if that resolves the issue?