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Forum Discussion
weez999
Jun 18, 2020Tutor
Speed issues with gigabit and xr500
XR500 with ARRIS NVG599
I have the XR500 with latest firmware with the Arris NVG599 on latest firmware. My internet both wired and wireless are laggy. Here is my setup:
Background
-Internet: AT&T Gigabit 1000mbps speed
NOTE: Speed test from ISP Modem checks out at about 90% of advertised speed but wires machines show 250-750 download randomly and 850 Upload
-I have two Netgear S8000 Switches optimized for gaming port configured as such:
-First Switch next to modem:
- 1 uplink port runs to second upstairs S8000 Switch also configured for gaming. 4 Wired devices (3 computer, 1 PS4)
- 1 port runs to basement basic netgear gig switch with all 8 ports configured for gaming devices, nintendo, PS3, wired computers
- Other 6 ports run to DirecTV box, Camera Hub, Apple TV, TV itself, Extra PS4 connection for TV room, last port runs to Modem uplink.
-Cat6 Shielded Cables everywhere and GOOD Cat6, not the cheap stuff
AT&T Modem: ARRIS NVG599
-Latest Firmware
-Port forwarding: Disabled
-Allocation Mode: Passthrough to XR500
- Packet Filter Off
- IP Passthrough On
- NAT Default Server Off
- Firewall Advanced Off
-Passthrough Mode: DHCP Fixed
-Passthrough Fixed Mac Address: Mac of the XR500
-Lease is 8 days
-Parental Controls: Off
-Packet Filtering: Off
-Wireless Mode: Disabled All
Router: XR500
Internet Setup
-Get Dynamic DHCP from ISP (NVG599) (Gets WAN IP from AT&T Modem)
-DNS Address: Get Dynamic from ISP
-Router MAC Address: Use Default Address
WAN Setup
-Disable Port Scan and DoS Protection: Unchecked
-Default DMZ Server: NONE
-Respond to PING on Internet: Unchecked
-Disable IGMP Proxying: Unchecked
-MTU Size: Default 1500
-NAT Filtering: Secured
-Disable SIP ALG: Checked
LAN Setup
-QOS: Never
-GEO Filter: In Filtering Mode - Only for PS4 - 930 Miles from center
-IP Address: x.x.2.1 (My Network)
-Subnet Mask: 255.255.255.0
-RIP Direction: Both
-RIP Version: Disabled
-DHCP Server: Enabled x.x.2.2 to x.x.2.75 (Extra IPs just in case)
-55 Devices total with about half of that regularly active (TVs, iOS iPhone/iPad Devices, 3 Apple TVs, Desktops, Laptops, Mac Server, Amazon Echo, Wireless Cameras (9 @ 2GHz), Ring Doorbell)
Wireless Setup
-Enable Smart Connect: Checked
-Enable SSID Broadcast: Checked
-Enable 20/40 MHz Coexistence: Checked
-SSID: XXXX
-Channel: Auto
-Mode: Up to 800Mbps
-WPA2-PSK (AES): Checked
-Wireless Network 5GHz: Channel 153
-Mode: Up to 1733 Mbps
- Guest Network is disabled
-Unit is in Router/AP Mode
-Content Filtering: Disabled
NOTE: Was considering MAC Address filtering with no password for wireless to prevent encryption slowness but haven't done it)
Advanced Settings
-Enable Wireless Radio: Checked
-Enable WMM: Checked
-CTS/RTS Threshold: 2347
-Preamble: Automatic
-Transmit Power: 100% (Excellent coverage in and out of home!)
-WPS Settings:
- Enable Beamforming: Checked
- Enable MU-MIMO: Checked
- Enable HT160: Unchecked
-Port Forwarding: Enabled for PS4 and Son's computer - 22 Entries split
-Port Triggering Enabled: Unchecked
-Turn UPnP On: Checked - Has several entries for several machines on network
-IPv6: Disabled
Anything else not mentioned here is NOT configured for use
Most times wifi and wired will hang for several seconds or even not until a reload before it loads a site. This happens with computers, Nintendo Switches, Mobile Phones (all iOS), iPads. I have NO Android devices present.
What am I doing wrong here? I have rebooted the XR500, the Modem etc several times and sometimes it helps but overall, there's a regular bit of slow response. I have 3 kids who game, I also game on my PS4 Pro but mostly Red Dead and it's during the day. Slowness happens day and night. I thought I had this optimized for my environment.
Any help/insight is appreciated in advance!
7 Replies
- Netduma-FraserNetDuma PartnerI'm a bit confused about your setup, you didn't say exactly where your XR500 fits within the Modem/Switch setup.
Is it Modem > Switch
> Switch
> XR500
Or Modem > XR500 > Switch
> Switch
Also in QoS in the Anti-Bufferbloat menu disable QoS fully by selecting the option. Never just disables Anti-Bufferbloat and not the rest of the QoS features.- weez999TutorOk I’ll remove QOS completely. I didn’t know that part.
As for your question:
Modem—>XR500–>switch- Netduma-FraserNetDuma PartnerThanks for clarifying, has disabling QoS helped at all? The S8000 I believe have their own version of QoS so I would actually recommend disabling these and enabling QoS on the XR instead so you're not using QoS twice.