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WillDahBeast's avatar
WillDahBeast
Aspirant
Oct 29, 2022

xr 500

Hey everyone!

 

I've had this problem for about 2 years now and have just kinda dealt with it.

 

Trying to login to WebGUI I get error 

"DumaOS not loaded yet!

Don't worry we will redirect you shortly."

 

It never does anything past this, i've tried factory resets.  Pretty much a bricked router. 

Anything else I could try?

5 Replies

  • Generally a reboot, then waiting 2 minutes before accessing should resolve it but if not then the TFTP method above is a good idea
  • plemans's avatar
    plemans
    Guru - Experienced User

    You can try recovering it with tftp or nmrpflash.
    are you on windows? if so, follow this guide
    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
    just make sure you enable tftp
    https://www.thewindowsclub.com/enable-tftp-windows-10

    and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
    https://www.youtube.com/watch?v=R9DLrLQrpaw

    and if that doesn't work, you can try using nmrpflash
    https://github.com/jclehner/nmrpflash

    • WillDahBeast's avatar
      WillDahBeast
      Aspirant
      Thanks for the reply.

      I did as instructed but get a "connect request failed" when trying to send the firmware with CMD.

      I am able to ping the device, and I have waited for a reboot and orange LED on power.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Did you set the static IP correctly on your ethernet adapter as well as ensuring you're in the right directory where the firmware file is?
  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    WillDahBeast wrote:

    Hey everyone!

     

    I've had this problem for about 2 years now and have just kinda dealt with it.

     

    Trying to login to WebGUI I get error 

    "DumaOS not loaded yet!

    Don't worry we will redirect you shortly."

     

     


    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Pro Gaming Routers - NETGEAR Communities

    Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.

    You might like to search there for messages related to your problem.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.