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Forum Discussion
Morghdred017
Jun 02, 2021Guide
XR1000 Error "This Rapp is not loaded yet, please try again in a minute. "
I have encountered this error "This Rapp is not loaded yet, please try again in a minute." on 2 of the feature only, Geo-Filter and Ping Heatmap.
Have attempted to do factory reset over multiple time through out whole morning but situation either went worst with most of the "rapp" been not loaded, or back to only the 2 I listed above been unable to load.
Using latest official firmware of 1.0.0.5.2
Can anyone help me with this? Even though I dont think those 2 feature might be any huge help, but still feels iffy with stuff not working as intended.
Thanks all for your help in advance.
- Re-upgrade to the same firmware using the TFTP method, once complete wait 2 minutes then access and see if it works. If not do a reset from the interface, wait 2 minutes and try again.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
10 Replies
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- Netduma-LiamNetDuma Partner
Sorry to hear this!
Could you please try going to System Information -> Installed Rapps -> Click the three line menu and set the number of retries to 5.
Then reboot the XR from the interface and see if the issue continues.
Unfortunately it did not solve the issue, still can not access Geo Filter and Ping Heatmap only
- Netduma-FraserNetDuma PartnerA reboot usually resolves it, did you do a factory reset after upgrading to the latest firmware? If not I would recommend doing that as otherwise remnants from previous versions can cause issues