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Morghdred017's avatar
Jun 02, 2021
Solved

XR1000 Error "This Rapp is not loaded yet, please try again in a minute. "

I have encountered this error "This Rapp is not loaded yet, please try again in a minute." on 2 of the feature only, Geo-Filter and Ping Heatmap.

 

Have attempted to do factory reset over multiple time through out whole morning but situation either went worst with most of the "rapp" been not loaded, or back to only the 2 I listed above been unable to load.

 

Using latest official firmware of 1.0.0.5.2

 

Can anyone help me with this? Even though I dont think those 2 feature might be any huge help, but still feels iffy with stuff not working as intended.

 

Thanks all for your help in advance.

10 Replies

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  • Sorry to hear this!

    Could you please try going to System Information -> Installed Rapps -> Click the three line menu and set the number of retries to 5.

    Then reboot the XR from the interface and see if the issue continues.

    • Morghdred017's avatar
      Morghdred017
      Guide

      Unfortunately it did not solve the issue, still can not access Geo Filter and Ping Heatmap only

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        A reboot usually resolves it, did you do a factory reset after upgrading to the latest firmware? If not I would recommend doing that as otherwise remnants from previous versions can cause issues