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Devildog0321's avatar
Devildog0321
Aspirant
Sep 02, 2022

XR1000 firmware update stuck

Trying to update to latest firmware on new XR1000 so far I’ve waited for 45 minutes. Don’t want to interrupt the update but what my options?

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What browser are you using? 

    Using a wired PC and web browser to update the FW? 

    It should have updated with in 1 minute and rebooted. 
    Can you access the routers web page at all? 

    • Devildog0321's avatar
      Devildog0321
      Aspirant
      Using Firefox, I can refresh and connect back to the router still says “updating firmware “
  • Good advice above, in addition, when you refresh to see if you still have access does it show the same firmware you were on? I would guess that you may have done it via WiFi in which case it would have disconnected you and you'd need to reconnect to see it has completed
    • Devildog0321's avatar
      Devildog0321
      Aspirant
      Using hardwire connection to router from laptop on Firefox. Finally shut router off and rebooted it. Can logon to router and see Firmware did not update.
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Did you do the update by uploading the file manually or allowing the router to check for firmware and let it download and install?