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jame0174's avatar
Apr 27, 2022

xr1000 speeds cap at 500.But get fool speeds from my modem

 For some reason i cant get speeds past 500 on the xr1000.Ihave the cm1200  modem i pay for a gig and i get a gig from modem but not routerI think it has something to do with qos .Any help would be great. im going to try the r2 and see how it compares .IFi get max speeds.

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Pro Gaming Routers - NETGEAR Communities

    Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

    Do you have QoS enabled or disabled? 

    Are the Sliders configured when QoS is enabled? If so, if you set these for anything less than 99%, you'll see a slower speed test result and thats to be expected when they are being used. 

     

    What is the CAT# LAN cable between the modem and router? CAT6 is recommended.


    jame0174 wrote:

     For some reason i cant get speeds past 500 on the xr1000.Ihave the cm1200  modem i pay for a gig and i get a gig from modem but not routerI think it has something to do with qos .Any help would be great. im going to try the r2 and see how it compares .IFi get max speeds.


     

  • As well as the above, where are you testing the speeds, on benchmark or third party speed test? Are you testing via WiFi or ethernet?