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Forum Discussion

Roxhound's avatar
Aug 09, 2019

XR500 and certain equipement wont work with it

Greetings,

 

So i switched from a r8000 to the xr500.  I like the DUMAOS, but it seems that certain things will not work thru it.

 

DirecTV  -   Can get an IP, but cannot connect out to the world

Furbo  -  Can get an IP, but cannot connect out to the world

Lutron bridge  -  works inside wifi, but cannot connect out to the world

WEMO - works inside wifi but cannot connect out to the world.

 

Help would be great, i have 7 days left to return it, and if i dont get this resolved, i will just take it back i guess.  I cannot be the only one with this problem.  

 

Oh, and when i use my modem's wifi, all 4 items work just fine, it's just when its behind the router that it doesnt work.

 

HELP please.

5 Replies

  • I think you will need to enable IGMP Proxying in the WAN Settings in order for these devices to work, if not let us know and we can try other steps.
    • Roxhound's avatar
      Roxhound
      Tutor

      Greetings,

       

      Will try that, went out of town, but will try tomorrow and see if that solves the problem.

       

      Hope it works...

      • Roxhound's avatar
        Roxhound
        Tutor

        Greetings,

         

        Well that didnt work, a no go....

         

        Next idea?

         

        have like 4 days till i gotta take it back.....  really dont want to.....

    • Roxhound's avatar
      Roxhound
      Tutor

      Bump.....

       

      Running out of time before i take it back....

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        What is your exact physical setup e.g. modem > XR500 and how is have you connected the ISP hub to the XR500, is the hub in modem mode, are you using the DMZ?