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Forum Discussion
XR500 DumaOS not loaded yet
A few weeks ago my XR500 router, which has been running flawlessly since I got back in June 2021, stopped running DumaOS. Everytime I try to log in to the router I see the following message:
DumaOS not loaded yet!
Don't worry we will redirect you shortly.
The page then continues to reload infinitely.
The router is currently at version: 2.3.2.130
I have seen many posts on this topic, especially ones specifically for this router model, however none of the solutions presented were helpful in solving the issue for me.
I tried the solutions outlined in the following threads:
- https://forum.netduma.com/topic/30166-fix-for-dumaos-not-loaded-yet-xr500-users-only/
- https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Fix-for-quot-DumaOS-not-loaded-yet-quot-XR500-users-only/m-p/1838173#:~:text=We%20had%20a%20temporary%20problem,the%20problem%20should%20be%20gone.
- https://forum.netduma.com/topic/35437-dumaos-not-loaded-yet-dont-worry-we-will-redirect-you-shortly/
- https://forum.netduma.com/topic/27900-dumaos-not-loaded-yet/
This includes:
- factory resetting the router multiple times (from both the adv_index.htm page as well as using the hardware reset pin in the back of the router)
- downgrading my router to an older version
- making sure that no nintendo devices were connected to the router
Hopefully someone might have an idea for something else that I could try because I'm starting to think I have a busted router.
7 Replies
- You have to wait for 2 minutes after rebooting to ensure it loads correctly and then it should be fine. The next version should almost eliminate this issue as well.
Hey, thanks for the quick reply.
Now do you mean wait 2 minutes after rebooting before trying to access the DumaOS dashboard? Or just wait 2 minutes in general?
Because if it's the latter then my router has been stuck on "DumaOS not loaded yet!" for like a week now.
- Yes once you've rebooted wait 2 minutes before accessing, it can be the accessing part that interrupts the correct loading of DumaOS.
