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Dreddpool82's avatar
Dreddpool82
Aspirant
Sep 14, 2019

XR500 TypeError: frame.contentWindow.browserSetup is undefined

Recently i attempted to update my firmware when I cam across 2 problems 1 being the TypeError: frame.contentWindow.browserSetup is undefined??

No idea what that means and the second being that i constently get this message when tring to do anything on my router.

"You are no longer connected to your router. If your router is rebooting then keep this page open as it will automatically reconnect to the router's interface when the reboot is complete. Otherwise please check your connection e.g. you are connected to the correct router."


I have tried different browsers and nothing but the same thing across Firefox, M Edge, chrome, so any help with what is causing this problem would be great.

I tried googling both problems and the results were not very helpful.

 
 

33 Replies

  • Do you get that first error on any specific page on the router? Does it appear after doing something or is it always present? For the second issue, access the interface using the LAN IP, does that resolve it?
    • Dreddpool82's avatar
      Dreddpool82
      Aspirant

      The type error appears as soon as i login and the other one shows up no matter what link on the left side i click.

      My internet works fine , it's just the router OS is stuffed.

      As to the 2nd one it don't matter if I'm connected via Lan or WiFi it still shows up and my browsers are all up to date.

  • My primary browser is Firefox, so i am copy pasting it into my chrome browser and all i get is a blank white page
      • Dreddpool82's avatar
        Dreddpool82
        Aspirant

        ok it's disabled in chrome now, but i still get the same problem.