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Gbh4's avatar
Gbh4
Aspirant
Mar 31, 2019

XR700 r-apps not loading

I’ve just got the XR700 and none of the R-apps are loading.

 

The router is on the latest firmware as it updated itself during intial setup.

I’ve done a full factory reset and still no different.

 

This is the same on my PC using Chrome or Internet Explorer.

Plus is the same on my iPad using Chrome or Safari. So it has nothing to do with my PC.

 

Any ideas please?

The Geo-filter, QoS, device manager, network monitor and hybrid vpn all fail to load.

 

Funny thing is I have been sent this to review, it won’t be getting a good score if it doesn’t work!

This seems to be a common issue if the net is anything to go by!

 

Thanks 

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Does this happen with Firefox or Opera on v10 FW? 

    Be sure to clear all broswer caches, exit the browser the relaunch.

    • Gbh4's avatar
      Gbh4
      Aspirant

      It's not browser specific. In my post I did mention it's the same on my iPad too.


      In any case, I've sorted it. It needed several factory resets before finally coming to life.
      Not what I would expect at £450!

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, sounds like you got it worked out. 

        Next time, might try a full re-load of the FW, factory reset and setup from scratch. 

         

        Enjoy.