NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mxa
May 10, 2019Tutor
xr700 wifi disconnecting
I made another post but I dont see it in the main forum so trying again here.
I am continuously getting wifi dropouts for certain devices. If i reboot the router or disconnect the device from the wifi it may connect again or may not ...only to disconnect a few mins later. It appears it just does not want to hold on to an ip address. The logs are filled with DHCP lease changes. I have over 50 devices connected wirelessesly some work flawlessly and some dont. Even the devices that do not work sometimes appear to show in the device list as connected.
Things I have tried:
Changing all wireless settings
Setting static ips
Netgear support rep thought this was a hardware issue so I returned and purchased another one - this one is exhibiting the same behavior
Things that worked temporarily:
Resetting up the network with a new ssid and password and adding each device one by one. (also adding to the list of things I will not do again!) I had about 20 days of stable uptime but after I rebooted the router because DUMAOS page was not loading many tabs. It is back to exhibiting the same behavior.
I requested a beta firmware from the DUMAOS forum earlier today but still have not recieved any word yet.
Pretty frustrated at this point and at the point of giving up and getting something else.
Did you factory reset and setup from scratch after applying v20? I would try this if you didn't reset.
14 Replies
- Netduma-FraserNetDuma PartnerHi mxa, I've confirmed with Christian that you've been added to the beta forum but there is no current beta firmware available to try at the moment but you'll have access to them when they are. I was under the impression that there was but .10 is the latest firmware which should resolve the issues you're having, are you on that firmware?
- FURRYe38Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What devices do you have connected to the XR router?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Smart Connect or Beamforming enabled?
mxa wrote:
I made another post but I dont see it in the main forum so trying again here.
I am continuously getting wifi dropouts for certain devices. If i reboot the router or disconnect the device from the wifi it may connect again or may not ...only to disconnect a few mins later. It appears it just does not want to hold on to an ip address. The logs are filled with DHCP lease changes. I have over 50 devices connected wirelessesly some work flawlessly and some dont. Even the devices that do not work sometimes appear to show in the device list as connected.
Things I have tried:
Changing all wireless settings
Setting static ips
Netgear support rep thought this was a hardware issue so I returned and purchased another one - this one is exhibiting the same behavior
Things that worked temporarily:
Resetting up the network with a new ssid and password and adding each device one by one. (also adding to the list of things I will not do again!) I had about 20 days of stable uptime but after I rebooted the router because DUMAOS page was not loading many tabs. It is back to exhibiting the same behavior.
I requested a beta firmware from the DUMAOS forum earlier today but still have not recieved any word yet.
Pretty frustrated at this point and at the point of giving up and getting something else.
- mxaTutor
What Firmware is currently loaded?
I am on the latest and have also tried downgrading to no avail
What is the Mfr and model# of the ISP modem the NG router is connected too?Verizon ONT I-211M-L
What devices do you have connected to the XR router?I have a NAS connected to ports 1 and 2 using LACP, a few pcs, and some security cameras on wired lan. For wireless I have many devices: laptops, phones, smart devices (probably over 50)
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Auto ( 9 ) 149+153(P)+157+161
Any Wifi Neighbors near by? If so, how many?I have a 6-7 neighbors but dont think this doesnt have anything to do with interference since my old router had no problems using any channel.
Is Smart Connect or Beamforming enabled?
Yes they are enabled but the issue persists with these settings off as well
- FURRYe38Guru - Experienced User
Try setting manual channel 1, 6 or 11 on 2.4Ghz. 9 Should not be used as a primary channel.
Let us know if disabling SC help any.