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Forum Discussion
XR700 wired connections failed
I have been using a R7000 router for several years and just upgraded to a XR700 2 days ago.
Setup was easy, dumaOS is awesome, and I got open NAT on 4 XBOX one consoles!
Well, today all wired ports stopped working.
I have 4 XBONEs wired to ports 1-4 (all in the Halo Room with the router), a 5 port switch connected to my surveillance system and an XBOX 360 on port 5, and an 8 port switch connected to VoIP box and 4 computers on port 6. There are various wireless devices as well.
Today all wired connections just stopped working. Wireless connections were NOT affected.
I suspected a cable and/or switch, but I tried:
rebooting modem, switches, and router - no go
swapping ports on router - no go
disconnecting cables on at a time from router and all switches - no go
connecting xbox to one port with all other net cables disconnected - no go
There is a test which can eliminate my entire wired network as a potential fault: disconnecting new XR700 and connecting old R7000 and moving 2 XBOX one consoles to 5 port switch. Well, I did that and lo and behold everything works great again.
Does anyone have any experience with wired network issues with the XR700? I just bragged on facebook how cool my new setup is and then the shiny new $500 router takes a crap. I'd really like to get it working instead of having to return it.
8 Replies
Ah, sorry to hear this. It's worth trying thisL
- A reboot (you've probably already done this I realise)
- If that doesn't fix it, try a factory reset https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
Then if that doesn't fix it, you'll need to seek a replacement I'm sorry to say. NETGEAR are good at getting replacements out very quickly: https://www.netgear.com/support/contact.aspx
I don't see the issue at my side. Maybe you can submit a ticket to NTGR support team for further remote debugging. (by the way, which FW version did you use now? v1.0.1.2 or v1.0.0.20?)
I have the same problem it appears to be DHCP issue. Every few days none of my wired devices can get addresses. Seems like a bug in there code somewhere. I was coming on here to see if there was a work around other then rebooting it which is what I do right now. I have 15-20 devices hardwired and another 20+ on wireless. I wonder if they are not doing large volume testing.
- If it's DHCP, set static IP addresses for your wired devices, does that then resolve the issue?
