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Is there a way to uniquely name your systems in the Orbi App?
Hi All;
I have 3 individual Orbi networks that I manage. Problem is that in the Orbi App, when I go to select the system I want to look at, two of them are named "RBR50", as that is the primary Router on that network.
Is there a way to change the "router type/model" to a more unique & descriptive name to better differentiate my systems?
And yes, I do have the routers named differently within each system, but it is not reflected on the App's Product page that you use to select the system...
Any advise would be greatly appreciated!
No, NG keeps this static.
11 Replies
MR2MK1SC wrote:And yes, I do have the routers named differently within each system, but it is not reflected on the App's Product page that you use to select the system...
The Orbi app clearly has the personalized names of all the routers and satellites because it displays them on the network map.
Choosing to display the hardware model number rather than the personalized name is just dumb.
I do not think there is anything the customer can do to correct this programming decision.
Sorry.
CrimpOn Hard to understand the enumeration of devices does show still use (in year 2023!) the hardware model as a primary key in the App device list where alternate data (like the serial number for example) is available, not not even searchable or sortable in any way however.
This applies to many WiFi routers, wireless extenders and used to be misleadingly named Remote Access feature earlier. Nothing new on Orbi... My many related enhancement requests, several at least one decade old enhancement requests for bringing up the customer defined device name (which was set on any device for a long time) were never heard.
More than strange, or as you named it d**b nicely saying.
CrimpOn wrote:
MR2MK1SC wrote:And yes, I do have the routers named differently within each system, but it is not reflected on the App's Product page that you use to select the system...
I do not think there is anything the customer can do to correct this programming decision.
Start from here: https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/m-p/2134684#M13262
- Done! Hopefully if enough people keep asking, it might get done in the next 10-years. đ
No, NG keeps this static.
FURRYe38 wrote:
No, NG keeps this static.
Any insight available? Based on experience or based on qualified answers from related complaints?
Reminds me to my repeated attempts to push Netgear into a more user friendly implementation of the Remote Access (renamed to Anywhere Access after nagging for a year or two). Ignorance comes into my mind in this aspect.
Coding, connection information between the app and NG cloud services need to be correct for this page and products that are associated with there services.
I presume if NG was interested the could add a line that was user editable on this page so users could input something to better ID multiple systems if users have this.
No idea if that would be something NG would do.
Could post about this here:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
For now, best suggestion would be to take the MAC addresses you see on this page and mark them down on a piece of paper or somewhere in your phone and then associate this address to what and where these separate systems are located for your identification.
Not here to make judgements either.
