NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi App Settings
My Orbi 13 has stopped connecting to my Hot Tub am iAqua app. I am told that the app will only connect to if the unit is set at 2.4 or 2.5 Gigs, but I can't locate where in the app I can check or adj...
Please report the actual model number printed on the product label. When Orbi systems are packaged, the WiFi name (SSID) is set to the letters "ORBI" plus a two digit number. (Perhaps so that two neighbors who happen to purchase the same product will have only a 1 percent chance of having the same default SSID. Many customers immediately change the WiFi credentials, but some do not.
Orbi system broadcast the WiFi signal on both 2.4G and 5G.
How long did the Hot Tub app work correctly?