This is a recent issue, the Orbi app is showing an additional satellite that does not exist using the RBR852 system. Rebooted, re-installed the app and still appears. I only have one satellite and my RBR850 is in router mode.

Finally solved the mystery satellite issue in my Orbi app. Had time to do a complete factory reset and set everything back up from scratch. I believe my back up config file imported something corrupt and caused the issue of the "satellite-2" showing that was never there.

RBR852 - App started showing an additional satellite

22 Replies

Christian_R
NETGEAR Employee Retired
Jun 10, 2020
Hello KMDonlon,

Thanks for posting. Would you mind providing me with the current firmware and app version you have installed on your router and mobile device.

Thanks,

Christian
- KMDonlon
  Virtuoso
  Jun 10, 2020
  Firmware Version
  V3.2.15.25_1.3.15
  
  App Version
  2.5.4.1036
- FURRYe38
  Guru
  Jun 16, 2020
  Christian_R
  I can confirm similar RBS AC icon on my Orib AX system with 1 RBS850 connected.
  v2.5.2.1\iOS 13.6
FURRYe38
Guru
Jun 10, 2020
I presume the RBRs web page only shows the one RBS connected in a web page?
KMDonlon wrote:
This is a recent issue, the Orbi app is showing an additional satellite that does not exist using the RBR852 system. Rebooted, re-installed the app and still appears. I only have one satellite and my RBR850 is in router mode.
- KMDonlon
  Virtuoso
  Jun 10, 2020
  Yup, web gui shows everything perfectly... Only the app shows the additional old style satellite.
  - KMDonlon
    Virtuoso
    Jun 12, 2020
    Another user in the AX forum noticed and additional satellite showing in his system as well (RBR853)
    
    There is definitely a "bug" somewhere

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RBR852 - App started showing an additional satellite