Setup a brand new RBR850 with two satellites this week

dambala wrote:

I am having the exact same problem.

Same as?

Unfortunately Netgear's new community software has a habit of creating "orphan" replies that don't follow on from anything.

dambala wrote:

Opened the Orbi app on my iPhone today and it couldn't connect; when I tried to go to the web page received error "Can't connect to server from Safari" and "This site can't be reached" from Chrome browser with additional message "192.168.1.2 refused to connect.".

Is that just with the iPhone?

Does this ring any bells?

NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities

This bit is more important:

dambala wrote:

I'm in AP mode so it is 192.168.1.2

In AP mode it is down to your main router to set the IP address.

To access the RBR850 you need to track down the IP address that the router has assigned to the AP.

Look at the main router's list of attached devices and see if you can use that IP address to get into the router.

Did you reserve or "fix" it on 192.168.1.2?

Thanks for responding.

When configuring the AP setting, I used a fixed address of 192.168.1.2 and I've confirmed that it is still the one being used (I can see it in my main router table and it's listed as active and as the Orbi).

As for getting to the 192.168.1.2 address, this is from my Mac computer (not the iPhone). I've tried it with both Safari and Chrome. I also connected my Mac directly to the RBR850, turned off WiFi and still could not connect to the admin site. 

I also tried on my Windows 11 laptop using Microsoft Edge and Google Chrome with the same results. So it is not tied to the Apple privacy and security settings around the Private IP and iCloud Relay.

Basically I'm stuck with a fully functional WiFi network but I can't login to administrate it.

That is correct, I go to any browser on a computer on my network and try to open "192.168.1.2", which is the IP address for the RBR850 router, I get denied. I've tried it over WiFi and directly connected to the router as well.

Here's a screenshot from my FIOS router that is at 192.168.1.1 and it successfully pings the Orbi, etc.

Is it possible to ping 192.168.1.2 from a device connected to the Orbi?

Yes, it pings as expected from a device connected to it.

What happens if devices attempt to connect to orbilogin.netrather than the actual IP address?

Users have reported issues when their Orbi AX systems are not connected in the traditional manner.

(Orbi WAN port connected to ISP router.  Everything else connected to the Orbi router.  Nothing else connected to the ISP router.)

These devices that are connected to the Orbi are not going through the FIOS router or some switch that connects to the WAN port?

It immediately routes me to https://www.netgear.com/home/services/orbilogin/. 

The Orbi is serving up WiFi for my entire home (the FIOS router has WiFi disabled). But, since the router is configured via AP, the FIOS router is serving up the IP address and allows the wired and WiFi devices to co-mingle - my home network is about 30% wired and 70% wifi.

The LAN IP address range on the host router is set to 192.168.1.100 - 192.168.1.254

Unfortunately, that has already been done when I initially setup AP mode, I assigned the router the static address of 192.168.1.2. I was able to connect for a few days and then all of a sudden, I can no longer connect. What makes it more interesting is that the router is working perfectly hosting my WiFi network. I just cannot get in to administrate it either through a webpage at 192.168.1.2 or with the Orbi app.

As others have stated, I could reset everything and start over, but without knowing why this happened there nothing preventing it from happening again. So I'd really like to get this fixed so I'm not in a vicious cycle of everything working, then can't administrate, and then reset again.