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Forum Discussion
Updated Orbi RBR50 and RBS50 to 2.7.2.104 - Satellite Link Rate issue now
Updated to latest firmware as per the update notification. All went well. However one issue that has started is all the devices that connect to the RBS50 satellite show a link rate of N/A.
In addition the signal strength for all the devices are maxed out and I know before I had 3-4 devices that showed two bars in the Orbi app.
All the devices work fine - speeds and such. My question is, anyone else have this issue? Reboot did nothing and I don't want to factory reset unless someone knows that this is the fix.
I saw some older posts about this happening to some people but the Link Rate for them was showing some crazy high value, not N/A.
Any thoughts?
15 Replies
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
So I decided to try and factory reset the satellite. Got the paperclip out and held down the button for 30 seconds. The back light flashed amber and it rebooted. But did not factory reset. It just reconnected to the router the same way it would when you simply rebooted it. The satellite name is still showing the custom one I provided it and nothing changed.
Figuring maybe I did something wrong, I tried to reset the satellite to factory settings a second, third and fourth time all with the same result. It refuses to factory reset. It just simply reboots and reconnects to the router. Looking around the forums I see some others reporting that they were also unable to reset their satellites and I don't see a solution.
Is there another way to reset to factory settings that Netgear has failed to mention? I am perplexed as to why the pin reset doesn't work and somewhat concerned that I will never be able to factory reset this thing.
orbcad wrote:Updated to latest firmware as per the update notification. All went well. However one issue that has started is all the devices that connect to the RBS50 satellite show a link rate of N/A.
My experience as well. WiFi devices connected to the RBS50 show link rate of "N/A" while devices connected to the RBR50 and to the RBS40V show actual link rates.
CrimpOn wrote:
orbcad wrote:Updated to latest firmware as per the update notification. All went well. However one issue that has started is all the devices that connect to the RBS50 satellite show a link rate of N/A.
My experience as well. WiFi devices connected to the RBS50 show link rate of "N/A" while devices connected to the RBR50 and to the RBS40V show actual link rates.
Where do you see the link rates of attached devices?
All I see in "Attached Devices" on the web interface is "wired" or "2.4G" or "5G" doe each device.
For example:
They are referrging to the Orbi App.
I see same thing in the Orbi App, link rate is NA.
