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Bryant Connex thermostat won't connect to Orbi RBS753
The Bryant Connex thermostat is the same as Carrier Infinity and only works at 2.4ghz. Had no issues connecting to the Netgear Nighthawk which I replaced with the Orbi.
Suggestion on this forum to change RTS/CTS to 2457 worked for a couple of minutes but the thermostat got IP address of ".2" which conflicted with the Satellite which was also at the reserved address of ".2". (The IP conflict knocked the satellite off the network but the thermostat stayed online)
I reserved the address of ".32" for the thermostat, rebooted everything and tried again after setting the ".32" address in the thermostat's settings. Haven't been able to connect since.
With the nighthawk, I used a lot of reserved addresses for stationary, dumb devices and never had any issues. If I can't resolve the thermostat issues I'll return the Orbi and go back to the Nighthawk.
Assistance Please.
Turn OFF all RBS to help elimiate seeing to many SSID names.
Disable AX mode on the RBR:
Set CTS values to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings. Save settings and apply.
If the Controller is taking 20 minutes to report back that it can't connect, this would not be a Orbi problem. Contact the Mfr about this. Shouldn't take that long. My NEST report with in seconds if it can't connect for some reason.
21 Replies
Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
titaniumrx8 wrote:The Bryant Connex thermostat is the same as Carrier Infinity and only works at 2.4ghz. Had no issues connecting to the Netgear Nighthawk which I replaced with the Orbi.
I reserved the address of ".32" for the thermostat, rebooted everything and tried again after setting the ".32" address in the thermostat's settings. Haven't been able to connect since.
With the nighthawk, I used a lot of reserved addresses for stationary, dumb devices and never had any issues. If I can't resolve the thermostat issues I'll return the Orbi and go back to the Nighthawk.
It appears that you have learned that Orbi provides the same IP reservation feature that Nighthawk does. Is that the meaning of "reserved"? (Or did you mean that the Orbi has a "gap" where 32 would be?)
My thermostat (different brand) had me select the WiFi SSID from a list of available WiFi and then enter the password on the thermostat. (very cumbersome selecting those CAPITAL letters and numbers). Is that how the Bryant works?
It is a little strange to mix IP reservation with static IP (setting the IP address on the device.
"My thermostat (different brand) had me select the WiFi SSID from a list of available WiFi and then enter the password on the thermostat. (very cumbersome selecting those CAPITAL letters and numbers). Is that how the Bryant works?
It is a little strange to mix IP reservation with static IP (setting the IP address on the device."
I use the address reservation table in the advanced tab of the router. In the case of the Bryant thermostat, I have also set the static IP to the same IP as the reservation table. The Connex shouldn't need a fixed IP but it seems to make it's connection more stable, at least it did with the nighthawk.
So far It looks like the AX has to be turned off for 2.4ghz AND RTS/CTS has to be expanded to get the Connex connected.
titaniumrx8 wrote:So far It looks like the AX has to be turned off for 2.4ghz AND RTS/CTS has to be expanded to get the Connex connected.
This might be a typo? The thermostat supports only 2.4ghz.
I am still confused about "where things go wrong". Does it not have you select an SSID from a list and enter the password on the thermostat?
- Can this thread get merged with the same thread on the Orbi AX board?
I've asked to have this tread moved to the AX forum since your system is the AX model...Can't be merged with other threads though.
