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Solved
Cannot access Orbi Admin login screen
I have just installed a new Orbi RBK852 and everything is working great except my Trane thermostat. It is connected to my wifi (strong signal), but no internet connection. To solve this problem, I want to sign into my Orbi Admin account and possibly change my RTS/CTS value to 2347 and see if this helps. I am trying to sign in to my admin account, but cannot bring up the login screen. I have tried http://orbilogin.com and all the IP address 192.168.1.1 and it takes me to a Netgear webpage. From there I can sign into my Netgear account, but not my Orbi Admin login. I have tried my mac desktop and my iPhone (both are using my Orbi wifi), but get the same result. Not sure what I'm doing wrong. Appreciate any help.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
9 Replies
Even with a ethernet connected PC to the back of the RBR and using 192.168.1.1 or try 10.0.0.1?
Check on the connected PC to see what IP address it is getting from the RBR...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Did you set the Orbi system using Orbi app or a wired PC?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageThanks very much for the help. I did get into the Orbi Admin Login and changed the CTS/RTS to 2347, but unfortunately the smart thermostat is still the same - has full wifi, but no internet. I may just have to buy a new model thermostat. Thanks again.
Perhaps it would be worth a few minutes to investigate a couple of things regarding the thermostat.
How does the Orbi Attached Devices describe the thermostat?
- It appears on the list of devices that are connected?
- It has an IP address?
- Which Orbi unit does it show the thermostat connected to?
- Does the Attached Devices page show that Access Control is "on" or "off"?
(At the top of the page, above the list of satellites)
If Access Control is "on", navigate to the Advanced Tab, Security Menu, Access Control.
How is the thermostat described on that screen? ("Allowed" or "Blocked")
