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Forum Discussion

michaeljritchie's avatar
Jul 21, 2021

Can't change IP address for my RBR850..?

So my problem is that my Orbi RBR850 is only giving me speeds of 8/9mbps second, but I've come accross this solution to change my routers IP so that it does not conflict with my modem. However, when I log into orbilogin.net to do that, I'm not able to select the "internet" tab which I've read is the place to make that update, as it's grayed out and not clickable.

Would anyone be able to help me with this or point me in the right direction? It's been a long struggle to get this mesh system working proporly with my ATT Fiber service and hopefully this is the final step. Thanks in advance. 

 

 

16 Replies

  • Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.

  • > [...] change my routers IP [address] so that it does not conflict with
    > my modem. [...]

     

       What is your (unspecified) "my modem"?  Maker?  Model number?  Some
    modem+router or other?  What "conflict" are you trying to resolve?

     

    > [...] I'm not able to select the "internet" tab [...] as it's grayed
    > out and not clickable.

     

       Is your RBR850 configured as a wireless access point?  That would
    explain the grayed-out Internet settings.  It would also make some sense
    if your RBR850 is connected to some other router.

     

          https://kb.netgear.com/26765

     

       In that case, your external/public IP address would be controlled by
    your actual router ("my modem") and your ISP.  But it's not obvious that
    that would affect your "speeds of 8/9mbps second", which you measured
    how, exactly?


       As is often the case, you might get further if you put more effort
    into describing the actual problem which you are trying to solve, and
    less into asking how to implement some particular "solution" ("change my
    routers IP [address]"), which may have little or nothing to do with your
    actual problem.

     

       I can't (yet) see your pictures.  In-line images must be approved
    by a moderator before others can see them.  The time required varies.
    Attachments have no such limitation.  Of course, attachments have their
    own one-per-message limitation.

     

          https://en.wikipedia.org/wiki/Internet_Protocol
          https://en.wikipedia.org/wiki/IP_address

    • michaeljritchie's avatar
      michaeljritchie
      Aspirant

      Thanks for replying, see my replies below questions...

       

       

      What is your (unspecified) "my modem"?  Maker?  Model number?  Some
      modem+router or other?  What "conflict" are you trying to resolve?

       

      Modem: NBS AT&T BGW-320 500, set to IP Passthough with Wifi off.
      Conflict was described in the link I posted, again here

      - - - 

       

      Is your RBR850 configured as a wireless access point?  That would
      explain the grayed-out Internet settings. 

       

      Thanks, yes it is in AP mode. Would router mode unlock those setting or do I need to directly connect via ethernet cable?

      - - - 

       

      It would also make some sense if your RBR850 is connected to some other router. In that case, your external/public IP address would be controlled by your actual router ("my modem") and your ISP. 

       

      Its connect to the NBS AT&T BGW-320 500. But wouldn't the IP Passthrough mode negate it as acting as a router? That was my understanding but could be very wrong.

      - - - 

       

      But it's not obvious that that would affect your "speeds of 8/9mbps second", which you measured
      how, exactly?

       

      Speeds meaused via Google's Internet Speed Test

      - - - 


      As is often the case, you might get further if you put more effort
      into describing the actual problem which you are trying to solve, and
      less into asking how to implement some particular "solution" ("change my
      routers IP [address]"), which may have little or nothing to do with your
      actual problem.

       

      Based on that same link I shared, again here, the problem I'm having was solved in that post. Hence, my post is was directed at acheiving that specific solution. Heres some more effort though... Trying to solve for slow speeds of 8/9mbps on the wifi via my Orbi RBR850 which is connected to my NBS AT&T BGW-320-500, which is set to IP Passthough with Wifi off. Speeds coming into my NBS AT&T BGW-320-500 are 900/1000mbps.

      - - - 

       

      I can't (yet) see your pictures.  In-line images must be approved
      by a moderator before others can see them.  The time required varies.
      Attachments have no such limitation.  Of course, attachments have their
      own one-per-message limitation.

       

      Good to know, thanks for this info.

      - - - 

      • FURRYe38's avatar
        FURRYe38
        Guru

        IP Pass thru on the ISP modem is not needed nor recommended if you have the Orbi RBR in AP mode. If your in AP mode then there is no firewall present if your using IP pass thru on the modem. You can change the Orbi to router mode then continue to use IP Pass thru. Then you can also change the RBR IP addressing scheme as well. 

        AP mode you can use either Dynamic IP addressing which the RBR in AP mode will get an IP address from the ISP Modem, OR, set a Static IP address while in AP mode ON the RBR, to some address that is outside of the ISP modems DHCP IP address pool, not with in the pool. 

        michaeljritchie