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Forum Discussion

JimTurkey's avatar
Jul 06, 2023
Solved

From U-Verse to Vyve - What to do?

After being a U-Verse subscriber for many years, I moved to another house and changed my internet provider to Vyve.

With that move, what changes from the Orbi end of things? Previously to run my Orbi with U-verse I had to set it up as an access point and change another setting or two. Do I change these back now or is there a way to factory reset everything? What do I do now that I have a different Internet service provider that I believe opens up the freedoms to fully access Orbi?

13 Replies

  • What Orbi model system do you have?

     

    Try Orbi with the new ISP modem? 

    Does the new ISP modem also have a built in router? If so then leave Orbi in AP mode. 

    If not, then you could change Orbi back to router mode. 

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • JimTurkey's avatar
      JimTurkey
      Guide
      I have the AX4200 WiFi Mesh System (RBK753) with 2 satellites.

      One Eero router was installed to the modem. Assuming Orbi is a better product (and since I already have the router + 2 satellites), I am going to replace the Eero.