HELP with Orbi Mesh WiFi System

Question

Hi I have the&nbsp;&nbsp;NETGEAR Orbi Mesh WiFi System (RBK752) | WiFi 6 Mesh Router with 1 Satellite Extender |WiFi Mesh Whole Home&nbsp;and my supplier is Virgin Media with a&nbsp;Hub 4. I thought I had followed everything&nbsp;to the letter, including&nbsp;enabling&nbsp;modem mode on the Hub 4 but can't get it to connect&nbsp;to the internet. Can I ask for the idiots guide on how I set this up please? Thanks, Amanda&nbsp;

plemans · Answer

I always seem to see people having issues with the virgin hubs.&nbsp;
What many do is leave the virgin hub in router mode, disable its wifi, and then put the netgears IP address into the virgin hub's DMZ.&nbsp;
If that doesn't work, you could simple leave the virgin hub in router mode, disable its wifi, and put the netgear in access point mode.&nbsp;
Sadly, you do lose some features on the netgear if you do that.&nbsp;
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
&nbsp;

AG_2022 · Answer

Thank you. So connection wise/wires what does that look like? Between the Virgin HUB and the Orbi router.&nbsp;

plemans · Answer

simply from the virgin's lan port to the orbi's wan port.&nbsp;

AG_2022 · Answer

So does the ethernet cable from Virgin go into Orbi or do you keep the virgin connection and then connect via ethernet between the two?

FURRYe38 · Answer

Disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&amp;app=desktop

Forum Discussion

HELP with Orbi Mesh WiFi System

NETGEAR Orbi Mesh WiFi System (RBK752) | WiFi 6 Mesh Router with 1 Satellite Extender |WiFi Mesh Whole Home

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