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liamscor's avatar
liamscor
Luminary
Jun 10, 2025

I found that disabling all logging and then performing a full power cycle of my 963 system

I found that disabling all logging and then performing a full power cycle of my 963 system—a step I came across in the post linked below (which discusses BE systems)—resulted in a significant performance improvement in my setup, allowing me to have a mucher longer uptime before needing to reboot for system stability.

 

I was also encountering a connectivity issue with certain devices after 5–8 days, which required a full system reboot to resolve. After disabling logging, that issue seems to have been resolved as well. I thought this might be helpful to share in case others are facing similar problems.

 

https://community.netgear.com/discussions/en-home-orbi-be/orbi-be-series-troubleshooting-tips---reboots-and-crashes/2449415

rbke960

10 Replies

  • liamscor's avatar
    liamscor
    Luminary
    Oct 24, 2025

    Just an update on this, I have found that if you have netgear armor enabled, there then seems to be some issue related to the logging, I have now factory reset and setup from scratch via the via web gui and not used the orbi app, and haven't had to disable any logging.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 24, 2025

      Good ol Armor doing stuff. 

      Wondering if you used Orbi app and disabled Armor in the app, does problem still continue? 

      • liamscor's avatar
        liamscor
        Luminary
        Oct 26, 2025

        Disabling armor doesn't seem to fix the issue, at least for me anyway.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 10, 2025

    Only ones I have enabled on my 963 system:

    Include in Log
     
     
    Connections to the Web-based interface of this Router
    Router operation (startup, get time etc)
    Known DoS attacks and Port Scans
     
    Wireless access
     
     

    I also have SIP ALG enabled as well. Normally disabled by default. Was mentioned years ago that enabling this helped as well. 

     

    • donawalt's avatar
      donawalt
      Mentor - Experienced User
      Oct 27, 2025

      FYI I read SIP ALG (Application Layer Gateway) is a helper service meant for old VoIP systems — it inspects and modifies SIP (Session Initiation Protocol) packets for voice calls.

      On many modern routers, SIP ALG causes more harm than good, breaking VoIP calls, Ring doorbells, or Teams/Zoom sessions. Disabled for me, haven't seen any issues.

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Oct 28, 2025
        donawalt wrote:

        SIP ALG (Application Layer Gateway) is a helper service ... On many modern routers

        Yes.  It is not "modern routers don't need them", it is instead that VOIP providers have built infrastructure for NAT traversal into their clouds. 

         

        Another aspect is that the SIP packets can't be modified when the signaling channel is encrypted (TLS in the case of SIP), and the best practice today is to encrypt both the signaling and the media.

         

        So modern VOIP phones (and other SIP clients) generally don't need the router ALG.  And it can sometimes get in the way.

         

        donawalt wrote:

        Disabled for me

        And for me.  I think in general people should disable it, unless they discover that they need it.