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Forum Discussion
ALEUNG
Mar 29, 2021Aspirant
iOS device cannot load the webpage in correct layout
Last week I installed the RBK853 to replace my old Apple Airport extreme router. However, I found out that iOS cannot completely load the webpage in correctly layout. For example, the attached screen shot was what I had when loading ebay.com
I need to wait for several minutes or turn on/off the wifi several times then press reload so that I can see the correct layout.
However, I don't have such problem in Android device.
I have alreay checked byOrbi app and the firmware is alreay the most udated one. Could anybody help me to solve this problem?
Firmware ver. V3.2.16.22_1.4.9 (already click check update button and it is the latest version & I don't want to install firmware manually)
You can try inputting same DNS addresses on the RBRs web page, save and apply. Do a full reboot on the ONT and RBR, set the iphone back to Auto for DNS and check to see if the problem continues...
17 Replies
This the only web page that this happens?
Try a different device?
ebay loads fine for me on OSX 10.4.6 using Opera and iOS 14.4.1. I'm v12 FW.
- ALEUNGAspirant
This happened to amazon, ebay and several webpages. They cannot display the html correctly and even sometimes say safari cannot find the server. Then I need to turn off/on wifi to try again.
I experienced it in my iPhone 11 Pro Max(iOS 14.4.2) and my iPad Air (iOS 14.4.2). These 2 mobile decices worked fine uner my old router Apple Airport extreme.
My notebooks are working fine under Orbi.
Poossible device issue if other devices are working thru Orbi.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?