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silentk's avatar
silentk
Aspirant
Sep 04, 2022

Is NAT loopback supported on Netgear Orbi RBKE963

Hi all,

 

First time posting here, nice to meet you all.

 

I want to purchase a Netgear Orbi RBKE963 or the B (black) version. I have one specific requirement:

 

- Does it support NAT loopback?

 

I have a Synology NAS with my applications hosted onto it, and currently, my current Virgin Media router doesn't support NAT loopback, so I can't access my WAN addresses on the local network. I have to use my phone (using 4g) to access the sites. This is problematic, because I have services that I want to access locally.

 

As I was upgrading, I deemed it best to look into mesh networks, because of deadzones in my house, that I could eradicate. Two birds, one stone approach.

 

I hope you can help me make my purchasing decision.

 

Thank you.

11 Replies

    • CrimpOn's avatar
      CrimpOn
      Guru

      The Netgear Knowledge base article does not appear to be a definitive answer to the question.

      • The article was last updated 7/6/2020.
      • The 960 product was announced in October, 2021 https://www.youtube.com/watch?v=W_F2bdYRZVs 
      • Every model of Orbi router supports NAT Loopback, except for the models which were released after the article was last updated.

      Conclusion?

      • The 960 does not support NAT Loopback, which is why Netgear did not update the article, or
      • Netgear is not great about updating KB articles (for understandable reasons, Covid-19 perhaps being one of them).
      • With such an exhaustive list of routers supporting NAT Loopback, my intuition is, "Of course it does. They all do."

      Having no 960, I cannot test the hypothesis.

      • silentk's avatar
        silentk
        Aspirant
        Thank you for this.

        I believed the same that you do. I believe they haven't updated the KB, because surely a mesh router that is in the £1000 mark would have NAT loopback as standard.

        Is there anyway for me to confirm this accurately? Calling Netgear support lines?

        Thank you.
  • do not believe the RBKE963 supports NAT loopback. That was something my previous router, a NetGear R9000 (running dd-wrt, not Netgear's firmware), did support and I was a bit dismayed when it went away upon installation of the Orbi. It wasn't a tragic loss, though, as I only needed to to monitor webcams from my phone when away from home; I had other means to monitor them while in the house.

     

    The remainder of this reply is sort of a rant, so if you're satisfied with the answer, don't feel obligated to read on 😉

     

    My travails with the RBKE963 have forced me to eliminate it as the internet gateway. I'm still using it, but in AP mode. My router is now an OPNSense firewall running on a Dell 7040 SFF PC and I'm absolutely in love with its feature set.

     

    Prior to installing the firewall, I was rebooting the router (RBRE) every 5 to 7 days as IoT devices (smart plugs, switches, appliances, webcams) would randomly drop off the network and refuse to reconnect. A reboot would resolve the issue for another 5 to 7 days.

     

    It's been more than 3 weeks since I installed the firewall and switched the RBRE to AP mode and I haven't had to reboot once.

     

    OPNSense does support hairpinning/loopback and provides a wealth of configuration, management, VPN and reporting options that just don't exist in NetGear's consumer product line. Total cost for the firewall hardware was US$180 (eBay), and the software is free.

     

    There are other options for getting what you want while retaining the Orbi as a router (split DNS using a dedicated DNS resolver such as a PiHole, for example), but they all require dedicated (or at least separate, always-on) hardware.

    • CrimpOn's avatar
      CrimpOn
      Guru
      DodgeDeBoulet wrote:

      do not believe the RBKE963 supports NAT loopback. That was something my previous router, a NetGear R9000 (running dd-wrt, not Netgear's firmware), did support and I was a bit dismayed when it went away upon installation of the Orbi. It wasn't a tragic loss, though, as I only needed to to monitor webcams from my phone when away from home; I had other means to monitor them while in the house.


      Could you please describe the specific test which verified that NAT Loopback is not supported on the RBKE963?

       

      For example, on my RBR50 I forwarded HTTP to 192.168.1.4 (an Epson printer), opened Edge, entered http://<my public IP address> and up popped the printer web page.  What was your test?

      • DodgeDeBoulet's avatar
        DodgeDeBoulet
        Apprentice

        I configured my phone to connect to my web cams via the public IP and ports, after creating the appropriate NAT rules in the Orbi configuration. I could not connect while attached to the WLAN, but could connect via WAN/4G/5G.

         

        With the new firewall and corresponding NAT rules (and hairpinning enabled) I am able connect using the public address from both WLAN and WAN.

  • loopback or hairpinning on the rbre960 still not supported even 3/3/2023 firmware upgrade as recent as of this date.  you will need to add port forwarding rules to make it work.  THIS BLOWS!  good mesh router though.

    • CrimpOn's avatar
      CrimpOn
      Guru

      My suspicion is that there is confusion about how NAT Loopback is supposed to work.

       

      Reference the Wikipedia artlcle: https://en.wikipedia.org/wiki/Network_address_translation 

      Specifically this section:

      NAT hairpinning

      NAT hairpinning, also known asNAT loopback orNAT reflection, is a feature in many consumer routers where a machine on the LAN is able to access another machine on the LAN via the external IP address of the LAN/router (with port forwarding set up on the router to direct requests to the appropriate machine on the LAN). This notion is officially described in RFC 2008)

       

      RFC 5128 covers Hairpinning on page 7 https://www.rfc-editor.org/rfc/rfc5128 , which then refers to another RFC. (and my brain cells gave up).

       

      The way I read this explanation is that NAT Loopback (Hairpinning) provides a mechanism to validate what will happen when a connection arrives at the public IP from the internet without having to "join another network" to find out. (As with my printer experiment.)  What is "supposed" to happen when a connection comes from the internet to the router public IP address, port 21 (or 22, 23, 80,443, 9000 etc)?  The router does not run an FTP server (and it does not accept connections from the internet anyway).  Which local machine does that connection go to?  Answer: if a port forwarding rule is in operation, that rule tells the router where the connection goes to (and what port, too).  Without port forwarding

       

      It is also not clear (to me) that Netgear has "removed" any capability.  Even if it was a Netgear R9000, as message #6 pointed out, that was running DD-WRT software, not Netgear software.

       

      I really wish someone on the forum who has a 960 could take 10 minutes to test NAT Loopback.  i.e.

      • Forward port 80 to something on the LAN that has a web server, such as a printer,
      • Open a web browser to http://<public IP of router>   and
      • See if the printer web page comes up.
      • Go back to port forwarding and erase the rule so the internet does not pester the poor printer.